Supervisor- Patient Access (Woodbury, TN)

R1 RCM•Woodbury, TN

5d•Onsite

About The Position

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. Onsite at Ascension St. Stones River Hospital, Woodbury, TN Shift: 6:00 AM - 2:30 PM As our Patient Access Supervisor, you will help manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having a client executive presence and a cross-functional operational strategy, with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Requirements

Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
Demonstrates strong leadership qualities and good decision-making abilities.
Positive attitude

Responsibilities

Ensure the accuracy and completeness of daily registrations, including insurance eligibility and benefits verification.
Provide high-quality service to patients and resolve any issues or complaints in a timely and professional manner.
Serve as a liaison between clinical and administrative areas to ensure sound working relationships and cooperative arrangements.
Provide guidance, feedback, and coaching to associates.
Train staff on policies, procedures, systems, and regulatory requirements.
Monitor quality assurance measures and ensure compliance with JCAHO, HIPAA, and other standards.