Supervisor - Patient Access Services
About The Position
This paragraph summarizes the general nature, level and purpose of the job. Reporting to the Manager, the Supervisor of Patient Admitting Services in Main Admitting is directly responsible for supervising the staff of the Patient Admitting Department, researching and resolving operational issues related to hospital admitting functions and for recommending policy and/or procedural changes in order to streamline the admitting practices within PAS. Develop processes and training guidelines in conjunction with the Revenue Cycle Analyst as well as perform as the key point-person in the management of limited-scope projects and assignments within the context of hospital and accounts receivable and customer service.
Requirements
- Associate's degree in a work-related field/discipline from an accredited college or university.
- Five (5) years of progressively responsible and directly related work experience.
- Ability to solve problems and identify solutions.
- Ability to speak and write effectively at a level appropriate for the job.
- Ability to work well with individuals at all levels of the organization.
- Knowledge of computer systems and software used in functional area
- Knowledge of Medical Terminology.
- Knowledge of HCAI (Health Care Access and Information), The Joint Commission & HIPAA mandates.
Responsibilities
- Analyzes patient admitting problems and issues as they are identified from various sources, determines root-causes and technical aspects, and recommends and/or enacts solutions.
- Assists Manager with coverage efforts, staff scheduling, and daily assignments.
- Direct and supervises the daily activities and workflows of PAS staff to ensure that the work area is staffed appropriately, breaks are taken and overtime is utilized when appropriate.
- Attends required meetings, workshops and in-services.
- Completes patient admission/registration process by reviewing accounts for completeness and accuracy of the minimum data set (MDS) as well as all required compliance-related documents.
- Obtains and documents missing information required for completion of the admission/registration.
- Coordinates departmental activities with applicable units.
- Interviews, registers, and obtains signatures for direct and urgent admits by visiting patients' nursing units as needed.
- Performs Quality Reviews and provides constructive feedback to staff regarding quality and quantity of work performed.
- Provides leadership as the Patient Admitting Services Supervisor for Main Admitting for various projects relating to streamlining the admitting process ensuring regulatory and contractual compliance.
- Provides supervision to Patient Admitting Department staff.
- Serves as a key point-person in the planning, organizing, documenting and tracking of limited-scope projects as assigned.
- Updates patient demographic, financial and compliance information in the Epic system.
Benefits
- Continuing education
- State-of-the-art facilities
- Employee Referral Amount: 375
- Benefits Eligible: Yes
- Employee Referral Available: Yes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
