Supervisor Outpatient Pediatrics

Mass General Brigham•Forestdale, MA

3d•$70,990 - $103,230•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Support Operations Supervisor, Pediatric Clinics in Sandwich and Foxborough Supervision of both Spaulding Foxborough and Sandwich Pediatrics 40-hour, 5-days schedule with travel between sites Summary Responsible for guiding and supporting a team of administrative support staff, setting priorities, and maintaining high standards of professionalism and efficiency.

Requirements

Bachelor's Degree Business Administration required or Bachelor's Degree Related Field of Study required
Administrative Experience 3-5 years required
Medical Office/Hospital/Managed Care Experience 2-3 years required

Nice To Haves

Bachelor's Degree Related Field of Study preferred
Supervisory Experience 1-2 years preferred
Proven experience in administrative support roles, with some experience in a supervisory or leadership capacity.
Knowledge of administrative processes, procedures, and best practices.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Problem-solving and decision-making skills.
Attention to detail and ability to handle multiple priorities.

Responsibilities

Supervise and guide a team of administrative support staff, providing direction, coaching, and support.
Oversee and coordinate various administrative tasks and processes, such as managing calendars, scheduling appointments, coordinating meetings, arranging travel, and maintaining records and files.
Continuously assess and improve administrative processes and procedures to enhance efficiency, productivity, and quality.
Identify opportunities for automation, standardization, or streamlining of administrative tasks.
Serve as a liaison between the administrative support team and other departments or stakeholders.
Provide training, orientation, and professional development opportunities to administrative support staff.