Supervisor, OSP Field Operations

Ezee Fiber•Troy, MI

1d•$60,000 - $70,000

About The Position

Ezee Fiber is seeking aseeking an OSP Field Operations Supervisor who will be responsible for responsible for leading and overseeing outside plant construction and maintenance activities supporting Ezee Fiber’s FTTH network. This role supervises field crews and contractors performing aerial and underground fiber construction, ensures work is completed safely and to company standards, and partners closely with Construction, Engineering, and Permitting teams to meet build schedules and quality expectations. The supervisor plays a key role in driving productivity, safety compliance, and continuous improvement across OSP operations.

Requirements

A high school diploma or GED is required, with an associate degree or technical training in telecommunications, construction management, or a related field preferred.
Candidates must have a minimum of five (5) years of experience in telecommunications or fiber OSP construction, along with at least two (2) years of experience in a lead, foreman, or supervisory role.
Strong working knowledge of fiber optic construction, splicing, testing, and OSP standards, with a deep understanding of OSP network design principles, including fiber-optic cabling, pole-line construction, conduit systems, and field implementation
Proven ability to lead and manage field teams in an OSP environment
Strong understanding of aerial and underground fiber construction practices
Ability to read and interpret construction prints, permits, and fiber maps
Strong communication and cross-functional coordination skills
Proficiency with mobile workforce tools, construction tracking systems, and reporting platforms
Ability to work effectively in a fast-paced, field-based environment while managing multiple priorities.
Valid Driver’s License

Responsibilities

Oversee OSP activities, including fiber placement, splicing coordination, make-ready support, restoration, and maintenance.
Ensure work aligns with construction prints, permits, and engineering specifications.
Coordinate closely with Engineering, Project Management, and Permitting teams to resolve field issues and schedule impacts.
Assist with troubleshooting field construction challenges and service-affecting issues.
Champion Ezee Fiber’s safety-first culture by enforcing OSHA requirements, traffic control standards, and company safety policies.
Ensure work quality meets Ezee Fiber installation, restoration, and documentation standards.
Identify deficiencies, implement corrective actions, and follow up to completion.
Maintain a clean, compliant, and professional job site environment.
Track and report key metrics such as production, quality scores, safety incidents, and restoration timelines.
Maintain accurate records for work completed, inspections, incidents, and corrective actions.
Support scheduling, resource planning, and workforce allocation to meet build milestones.
Monitor contractor performance, productivity, and adherence to scope and SLAs.
Supervise OSP field crews and contractors performing aerial and underground fiber construction.
Provide daily directions, coaching, and performance feedback to field teams.
Conduct regular site visits, ride-outs, and job audits to ensure compliance with Ezee Fiber standards.
Support onboarding and training of new field personnel and contractors.
Mentor emerging leaders and support succession planning.