Supervisor, Operations

The Guitar Center Company•Kansas City, MO

28d•Onsite

About The Position

This role involves planning and coordinating workflow within inbound or outbound departments. The Supervisor will be responsible for training, motivating, monitoring, and evaluating team members to ensure productivity and accuracy standards are met. This includes issuing instructions, developing team leaders, standardizing procedures for efficiency, and ensuring all paperwork and daily assignments are completed on time. Maintaining appropriate staffing levels to meet Distribution Center goals is also a key responsibility. Other duties may be assigned by executive management.

Requirements

Bachelor's degree in related field or relevant work experience.
One (1) to two (2) years of related supervisory experience and/or training required.
Proficient in Microsoft Office.
Must be able to speak, read, write, and comprehend English.

Nice To Haves

Prior experience working in a distribution environment is preferred.
Some experience with WMS (Warehouse Management Systems) is preferred.

Responsibilities

Plans and coordinates workflow of the inbound or outbound departments.
Trains, motivates, monitors, and evaluates performance of team members.
Monitors and ensures productivity and accuracy standards are maintained throughout their appropriate department.
Issues written and oral instructions to personnel to ensure conformance to policies and procedures.
Develops team leaders to effectively oversee the daily job tasks of their assigned associates.
Examines and standardizes procedures to improve efficiencies of workers.
Reviews and ensures all paperwork and daily assignments are completed in allotted time frame (i.e. time clock corrections, attendance, daily productivity).
Maintains an appropriate staffing level within their area to accomplish the Distribution Centers goals.
Other duties as assigned.