About The Position

The Supervisor, Operations is responsible for maintaining a productive, efficient, quality-oriented, and safe work atmosphere during assigned shifts, while ensuring positive, fair, and equitable treatment of employees. The role oversees production-floor operations, including molding processes, quality and production standards, mold set-ups and changes, staffing, material efficiency, equipment and mold maintenance, and shift communication. The supervisor coordinates with maintenance staff, the tooling team, and other supervisors and departments to resolve issues and maintain consistent manufacturing operations. The role also supports employee performance and development through training, performance reviews, work assignment planning, counseling, and disciplinary action when needed. The supervisor upholds company policies, safety procedures, housekeeping standards, and QMS requirements; monitors work quality; and reports problems or concerns to their direct supervisor. Regular attendance during assigned work hours is required, along with other duties as assigned.

Requirements

  • Bachelor’s degree in science or engineering, or equivalent experience.
  • Three to five years of injection molding processing experience.
  • Three to five years of supervisory or lead experience.
  • Thorough knowledge of safety specifications and procedures.
  • Understanding of quality standards and systems, including Statistical Process Control and other quality measurements.
  • Ability to perform mold changes, including the standing skills necessary for this work.
  • Ability to lift heavy loads and perform heavy limb movements in excess of 40 pounds as often as 4–5 times per hour.
  • Spoken communication skills sufficient to lead others.
  • Ability to work 12-hour shifts.
  • Ability to work overtime or occasionally on weekends with short notice.
  • Ability to work in normal manufacturing environments around machinery, media, confined spaces, chemicals, grease, and oils.
  • Ability to lift and carry up to 50 pounds and perform reaching, kneeling, crawling, and climbing, and to stand for moderate periods.
  • Vision sufficient to see in the normal visual range and read computer screens and printed documents, with or without correction.
  • Hearing within the normal audio range, with or without correction.

Responsibilities

  • Troubleshoot and evaluate molding processes against documented specifications, making adjustments to achieve and maintain quality and production standards.
  • Investigate severe process shifts, identify root causes, and take corrective action to restore processes to specifications.
  • Monitor daily production to ensure customer expectations are exceeded.
  • Manage production-floor operations, including mold set-ups and changes, manpower utilization, material efficiency, and documented quality evaluations.
  • Direct real-time and preventative maintenance on primary and auxiliary equipment as required and within the shift team's skill level.
  • Train and develop shift personnel to improve maintenance-program efficiency.
  • Coordinate with maintenance staff on issues beyond the shift team's skill level, ensuring clear communication and timely repairs.
  • Direct and perform preventative maintenance and cleaning of molds.
  • Coordinate with the Tooling Team on tool repair and maintenance schedules to support efficiency, cavitation, and tool life.
  • Use systematic problem-solving approaches to improve manufacturing processes.
  • Provide detailed written and verbal information for shift changes.
  • Submit required reports and documentation on time and ensure adequate supplies are available, requisitioning more as needed.
  • Coordinate with supervisors, managers, and departments to support fair and consistent employee treatment across manufacturing operations.
  • Distribute and prioritize subordinate work assignments equitably and follow through to completion.
  • Complete and submit subordinate performance reviews and evaluations, including recommendations for corrective action and promotion potential.
  • Provide verbal or written counseling and disciplinary actions when required.
  • Enforce policies and procedures and maintain a safe working environment, including safety and housekeeping standards.
  • Provide ongoing training to subordinates to support growth and improvement.
  • Maintain effective working relationships within the department, corporation, and community, and maintain the professional competence needed for assigned responsibilities.
  • Support the QMS by adhering to system requirements and follow plant safety rules.
  • Help identify and eliminate safety hazards and concerns, and assist in monitoring work quality.
  • Maintain compliance with company policies and procedures and keep the work area neat and orderly.
  • Report problems or concerns to the direct supervisor and maintain good working relations with other employees.
  • Maintain regular attendance during assigned work hours and perform other duties as assigned.
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