Supervisor, Operations

ATCO Group • City of Lloydminster, AB

10d • Onsite

About The Position

As an experienced Supervisor, Operations, you will lead our dynamic team of Powerline Technicians in delivering efficient, reliable electric service to our communities. This role is pivotal in ensuring operational excellence, safety, and customer satisfaction within our electric distribution network.

Requirements

• Journeyperson Powerline Technician (PLT), related Technology Diploma, or Post-secondary degree
• Proven experience in utility operations, electrical engineering, or a related field, with a strong preference for experience in electric distribution.
• 3-5 years of experience in a leadership role, with experience managing teams in a technical or operational environment.
• Knowledge of electrical utility regulations, safety standards, and best practices.
• Valid Alberta driver's license and willingness to travel within the service area as needed.

Responsibilities

• Oversee daily operations of the electric distribution network, ensuring reliability and compliance with regulatory standards.
• Lead, mentor, and manage a team of powerline technicians and team leads, fostering a culture of safety, teamwork, and continuous improvement.
• Navigate labour relations with a sound understanding of collective agreement and effective management within a unionized work environment.
• Coordinate maintenance, construction, and emergency response activities, optimizing resource allocation and scheduling to meet operational targets and customer needs.
• Implement operational strategies and action plans to enhance efficiency, reliability, and service quality.
• Develop and maintain strong relationships with community stakeholders, customers, and regulatory bodies, representing ATCO Electric in a professional manner.
• Monitor and manage operational budgets, ensuring financial objectives are met.
• Conduct regular safety audits and training sessions, ensuring all operations comply with company policies, industry standards, and legislative requirements.
• Utilize data-driven insights to inform decision-making and operational improvements.
• Respond effectively to emergencies, coordinating resources and communication to mitigate impact and swiftly restore service.

Benefits

• Competitive salary and a comprehensive total rewards program including benefits, pension, performance bonus eligibility, flex days, employee share purchase plan, and more.
• A long‑term career with a trusted utility, where your work directly supports the safe and reliable delivery of electricity across Alberta.
• The opportunity to lead a skilled team, influence operational standards, and contribute to continuous improvement in a safety‑critical environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees