Supervisor - Operations (Warehouse Administration)

Wesco • Orlando, FL

6h • Onsite

About The Position

As the Supervisor – Operations, you will lead and oversee one or more functional
areas within a warehouse operation, with a primary focus on supervising a team
of warehouse operations administrators. You will support critical administrative
functions including customer billing, credits and rebills, inventory
adjustments, documentation, and other warehouse-related administrative
processes. You will train, coach, and counsel associates and typically manage
two or more direct reports. You will ensure compliance with all operational,
audit, safety, and company policies while maintaining a strong focus on meeting
customer requirements. You will also contribute to the development and
continuous improvement of warehouse administrative and operational processes and
procedures to support efficiency, accuracy, and service excellence.

Requirements

• High School Degree or Equivalent required
• 3 years warehouse and distribution operations experience
• 1 year experience leading warehouse associates
• Ability to operate a forklift or have the ability to obtain a forklift certification
• Strong knowledge of inventory control processes
• Knowledge of electrical, construction or mechanical products
• Strong communication and interpersonal skills
• Strong time management skills
• Basic computer skills
• Attention to detail
• Ability to learn and use business planning systems
• Resolve problems in a timely manner under stressful situations
• Comfortable working in a team environment
• Ability to operate hand and power tools and equipment
• Ability to anticipate and prepare for customer needs

Nice To Haves

• Fork Lift Certification preferred

Responsibilities

• Coordinate employee work assignments to achieve inbound and outbound service requirements
• Direct achievement of performance objectives related to productivity, quality, service, and safety
• Monitor workflow, work completed, error rates and related metrics and takes corrective action
• Ensure procedures are observed, implemented, and enforced
• Confirm quality and inspection process is accurate and excess costs are eliminated
• Ensure safe working environment and follows safety regulations
• Maintain accurate time, attendance, and performance management records
• Maintain positive employee relations and morale
• Recommend performance management actions
• Assist in developing and documenting warehouse processes
• Establish and monitors performance standards for warehouse functions, including pick, pack, and ship
• Process returned merchandise
• Establish and monitors performance standards for equipment, assembly, housekeeping, etc.
• Develop and implements training certification programs and ensures warehouse employees receive training

Benefits

• compensation may include participation in a bonus or sales incentive plan
• Wesco offers a commission structure that provides additional compensation based on sales results
• paid time off, medical, dental, and vision coverage, and retirement savings plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED