Supervisor, Operations Relief

Canada Post - Postes Canada • Richmond, BC

9d • Onsite

About The Position

Canada Post is building its next generation of leaders through the most exciting period in our history. And you can be part of it. We deliver billions of items to Canadians each year - but we're really in the people business. As a Supervisor, Operations Relief, you will play an important role in this. You will lead, coach and inspire teams of unionized employees, and some contractors, making deliveries in urban, suburban and rural areas.

Are you a front-line leader dedicated to customers and to the success of the people you lead? The role of Operations Supervisor could be perfect for you if you:

are well-organized and able to multi-task and meet urgent deadlines
communicate clearly, and like to lead and develop people, work with teams, and collaborate
thrive in a challenging, fast-paced environment
can think on your feet, and solve problems to get results.

Requirements

• High School Diploma or provincial equivalent (GED)
• Minimum 1 year of experience managing a team OR minimum 2 years' experience working in a unionized environment
• Working knowledge of Microsoft Office
• A willingness to work shifts and weekends

Nice To Haves

• Experience working in a customer service role
• Experience working in a plant or warehouse environment
• Full driver's license
• A post-secondary education

Responsibilities

• You will lead, coach, train, and direct employees to ensure we keep our commitment to our customers.
• You will oversee the daily delivery or processing operation of one or more teams, setting daily priorities and executing on our service commitments.
• You will manage and improve productivity by analyzing daily reports, sharing results with team members, resolving issues and implementing best practices.
• You will monitor and promote safe work practices, conduct safety investigations, and follow up on incident reports while overseeing return-to-work and accommodation of employees.
• You will resolve staff issues and take appropriate action, if required. This involves consultation with Labour Relations and/or the union that represents employees in our depots and plants.

Benefits

• an opportunity for a career rather than a job (we often promote from within)
• an attractive, competitive salary
• life insurance
• three weeks of vacation with additional leave options
• a generous defined contribution pension plan
• comprehensive benefits, including dental, extended health, vision and hearing, disability and life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED