Supervisor on Duty, Operations (Seasonal)
About The Position
Join the Dallas Arboretum as a Seasonal Supervisor on Duty, Operations (SOD) and play a key role in creating a beautiful, welcoming, and memorable experience for every guest. In this hands-on leadership position, you will guide and support the janitorial team while ensuring the Arboretum’s grounds, restrooms, and facilities remain clean, safe, and event-ready at all times. This role blends team leadership, operational oversight, and active fieldwork, requiring a strong attention to detail, a proactive approach, and a commitment to excellence. You’ll coordinate daily workflows, respond to real-time needs across the property, and collaborate with cross-functional teams during events to maintain the Arboretum’s high standards. Ideal candidates thrive in a dynamic, outdoor environment, enjoy leading by example, and take pride in maintaining spaces that delight visitors in every season. If you’re energized by fast-paced operations, teamwork, and making a visible impact every day, this is a great opportunity to grow your leadership skills while contributing to one of Dallas’ most iconic destinations.
Requirements
- High School education or equivalent
- 2-5 years transferable operations experience, or related experience
- At least 18 years of age
- Basic computer skills
- Proficient in workplace safety measures.
- Ability to work flexible hours as needed, including weekends and evenings.
- Ability to lift 30 lbs and to physically and repeatedly walk the property for janitorial/equipment oversight and support in all weather conditions.
- Valid Driver’s license and reliable transportation
- Ability to pass all pre-employment requirements including background check, drug screening, and physical examinations
- Manage multiple tasks with attention to detail and accuracy, professional work ethic.
- Basic communication in English, required.
- Excellent customer service and communication skills
- Ability to organize, delegate and oversee workflow; deadline driven
- Problem analysis and problem-solving skills; good independent judgment skills.
- Flexible, proactive versus reactive skills, with positive problem solution skills
- Self-starter; Initiative, extensive walking and standing
Nice To Haves
- 1-year supervisory experience preferred.
- Bilingual in English and Spanish, preferred.
Responsibilities
- Supervise and oversee workflow of staff for efficient productivity and successful completion of duties.
- Delegate work assignments as appropriate.
- Assist with dispensing supplies.
- Perform routine janitorial maintenance as specified by Operations Management including cleaning/stocking restrooms, emptying trash cans, cleaning offices, monitoring property for trash on ground, etc.
- Identify, report, handle, and document any problems with facilities as needed (i.e. leaks, broken items, maintenance issues, etc.).
- Escalate issues in a timely manner, as appropriate.
- Safely operate and be responsible for minor maintenance of janitorial equipment used.
- Meet janitorial project completion schedules on a daily, weekly, and monthly basis.
- Assist with special projects as required.
- Meet and check-in with the evening janitorial team daily and confirm their area assignments.
- Partner and maintain communication with Public Events, Guest Experience, and Security teams throughout events to ensure that the guest experience is optimal.
- Support the Security department with handling reported injuries, incidents, and emergencies.
- Perform other duties, as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
