Supervisor of Independent Living Aftercare
Childnet Inc•West Palm Beach, FL
•$0 - $60,220•Onsite
About The Position
The Supervisor of Independent Living position directs the day-to day operations of the Independent Unit to ensure established outcome measures, service and quality standards are met, exceeded and maintained.
Requirements
- Two (2) years of experience in Human Services of Child Welfare programs
- Bachelor’s Degree in Social Work or a related field
- Child Welfare Case Management Certification (CWCM)
- Ability to make complex decisions and balance the needs of stakeholders involved
- Ability to be sensitive to the service population’s cultural and socioeconomic characteristics
- Ability to manage execution and direct the work of others towards task completion
- Ability to provide high customer satisfaction with positive service delivery results
Nice To Haves
- Experience as a Case Manager preferred
Responsibilities
- Hires, trains, and motivates Independent Living Unit team members under their supervision in accomplishing work objectives as assigned.
- Oversee the completion of reports regarding data from the Independent Living Unit within required timeframes.
- Maintain current knowledge of issues, trends, and developments relevant to their area of expertise in Independent Living Unit Practices to ensure compliance.
- Supervise and evaluate performance of Independent Living Unit staff members to ensure compliance with all applicable regulatory standards and operational guidelines
- Identify staff performance deficiencies and provides input for training and staff development plans, e.g., certifications, knowledge, skills, and ability.
- Supports Independent Living Unit Team Members in the identification and removal of administrative obstacles that may prevent the ongoing completion of their assigned tasks.
- Ensure effective customer service skills are established and practiced by all Independent Living Unit Team Members with other ChildNet departments, clients, partner organizations and stakeholders.
- Ensures that work objectives assigned to team members are in alignment with the organization’s values and mission.
- Handles discipline and termination of Independent Living Unit staff members as needed and in accordance with company policy.
- Performs other related duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Manager
