Supervisor of Donor Services (Augusta)
The Blood Connection•Augusta, GA
•Onsite
About The Position
The Supervisor of Donor Services provides direct supervision for mobile staging and operational support staff. This position is responsible for collections staff scheduling and coordinating staff changes post release of schedule. The Supervisor participates in staff call duties, performs bus driver duties (if applicable), and donor collection duties when required. Other responsibilities include submitting weekly time records for staff and assisting with daily QC review.
Requirements
- High School Diploma or GED
- Valid Driver’s License with no major infractions and dependable transportation
- Experience in mobile and apheresis collections required
- Ability to organize and prioritize workload and meet deadlines
- Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint
- Ability to work with all levels and in a diverse work environment
- Ability to establish and maintain effective working relationships with staff, management, and peers
Responsibilities
- Provides direct supervision and guidance for mobile staging and operational support staff
- Provides mobile staging and operational support staffing schedule
- Reviews and submits weekly time records in ADP
- Reviews metrology records
- Ensures supply of non-warehouse forms/tags used on mobiles and fixed sites are adequate
- Performs bus driver and blood collection duties when required
- Assists with departmental equipment validations
- Ensures staging and operational support staff assists with loading and unloading of supplies onto and off mobile drive vehicles when required
- Ensures mobile and center staging pods are adequately stocked and made available to outgoing blood drives and/or fixed site centers in a timely fashion
- Ensures equipment returning from inside set-up drives are properly stored, and if required, charged
- Ensures all box trucks are clean, organized, have adequate supplies and equipment upon return and prior to every departure
- Other duties as assigned or acquired
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
