Supervisor of Clinic Operations

UnitedHealth Group•Las Vegas, NV

13d•$60,200 - $107,400•Hybrid

About The Position

The Supervisor of Clinic Operations is responsible for supervising and coordinating staff and clinic activities to provide quality, cost-effective care. Responsible for supporting the patient through excellent customer service while achieving SMA financial goals. Provides technical and business support and supervision of daily clinic operations. The position works closely with the provider leads and management team to optimize patient flow and eliminate potential front/back office barriers. Ensures the overall competency of assigned staff and maintains facility compliance with Federal and State regulations and SMA policies and procedures.

Requirements

Electronic Medical Records (EMR) experience
Proficient in Microsoft Office i.e. Word, Excel and Outlook
Sterilizing equipment
Assisting support staff with injections, immunizations, etc.
Actively participates in LEAN Process in daily standard work and audits
High School diploma or GED
CPR or willing to obtain upon hire
2+ years of medical office experience
1+ years of experience as a LPN in clinic setting
Willing to travel locally between 3 2 clinic locations to cover in manager's absence
Access to reliable transportation and proof of insurance

Nice To Haves

1+ years of supervisory or team lead experience
OB/GYN experience
Budget, reporting, auditing, and payroll experience

Responsibilities

Supervises daily operations at clinic site and coordinates the work activities and schedules
Administers clinic policies and procedures in a consistent and timely manner
Recruit, hire, trains and supervises assigned employees
Ensures that office space, supplies, equipment, and assistance are provided and maintained appropriately
Ensure accurate charges are entered in IDX
Identifies and resolves work problems to ensure quality patient service
Actively participates in financial reports, budget and prepares variance reports
Attends required meetings and participates in committees as requested
Prepares reports and manages assigned projects, oversees all business related functions and daily audits and payroll functions
Implementation of safety functions in clinics and daily facility management to include alarm response (if applicable) and facility maintenance. Attend safety meetings and provide input for change to meet safety regulations. Ensure completion of safety training for new employees and completion of quarterly fire drills
Collaborate with Physician Leads in the performance evaluation process
Other duties as assigned