Adoptions-Permanency Supervisor

Northern Children Services•Philadelphia, PA

18h•Hybrid

About The Position

Under the direction of the Director of Adoptions & Permanency, the Supervisor of Adoptions & Permanency is responsible for assisting/supporting the Director of Adoptions & Permanency in the smooth and effective supervision and operation of the Adoptions/Permanency Department. The Supervisor of Adoptions & Permanency will share responsibility for Northerns’ provision of effective, high-quality direct services through the Statewide Adoption and Permanency Network (SWAN) units of service. This includes the fulfillment of all services eligible for completion (listed above), as determined based on the following criteria: the qualifications and competencies of the worker; the complexity and status of the case; services provided by other professionals and/or co-workers; other organizational responsibilities; and client needs. The Supervisor of Adoptions & Permanency supervises Adoptions/Permanency staff (W2s and 1099s), monitors effectiveness and efficiency of the program overall, and communicates program status on an ongoing basis to his/her supervisor. Regarding the responsibility, “Supervises Adoptions/Permanency assigned staff,” the Supervisor of Adoptions & Permanency: Provides inclusive clinical case management and administrative supervision and direction to the assigned Adoptions/Permanency Workers to include a minimum of two W2 positions as well as a mixture of 1099 positions with a minimum of supervision for 150 open units of service. (and not to exceed 200 open units of service) In this capacity, t he Supervisor of Adoptions & Permanency oversees the completion of the various SWAN units of service ( Child Profiles, Child Preparation, Child Specific Recruitment, Family Profiles, Adoption Finalization, Post-Permanency Services, Matching/Placement) . Makes sure that work with individuals and families pursuing adoption/permanency is completed in a timely capacity and in accordance with deadlines. Regarding the responsibility, “Monitors effectiveness and efficiency of the overall program,” the Supervisor of Adoptions & Permanency: Ensures that program services are delivered according to regulatory and funding source guidelines and that the program meets high standards of operational and clinical excellence. Completes qualitative and quantitative reviews in collaboration with the Director of Adoptions/Permanency and Northerns’ Compliance Performance Improvement (CPI) staff. Provides comprehensive clinical case management to individuals and families pursuing adoption/permanency, while providing them with expert consultation and training with regards to the adoption process. Regarding the responsibility, “Communicates program status on an ongoing basis to his/her supervisor,” the Supervisor of Adoptions & Permanency: Supports the Director of Adoptions/Permanency in collaboration with other provider agencies and funding sources in order to help NCS develop new opportunities to expand agency programming and services. This may include roles such as leading Post Permanency Support Groups as well as delegated roles and responsibilities as it pertains to the pursuit of licensure within other states (such as Delaware and New Jersey) in addition to expansion of the private adoption services to be provided such as home studies, post adoption reports, etc. In support of the Director of Adoptions/Permanency, assumes leadership representation when assigned to attend various internal and external meetings as assigned. Coordinates and plans quarterly events and conferences in order to contribute to facilitate learning, growth, and networking opportunities for the agency (both for the Adoptions program and for Northern as an organization). CORE COMPETENCIES : A desire to supervise and monitor the program to the highest possible quality. Background in providing strengths-based and client-centered services. Ability to manage others by giving clear and concise feedback. Excellent oral and written communication skills. A passion for consumers/clients with an understanding of their voices being reflected in all aspects of programming. Detail-oriented, organized, and also the ability to see the larger picture. A willingness to make difficult decisions when necessary. Ability to effectively present information and respond to questions. Excellent working knowledge of the child welfare system and Adoptions/Permanency Systems within the Commonwealth of Pennsylvania. Ability to develop strong partnerships with various stakeholders. Strong ability to deliver quality professional development for staff and other stakeholders. Ability to effectively use Microsoft Office programs and department relevant websites such as the SWAN Portal, for example SPECIFIC DUTIES: Ability to Exhibit Trauma-Informed Behavior: Willingness to learn and maintain the value of a trauma-informed culture Commit to the maintenance of a therapeutic environment and community that promotes safety, nonviolence, and resilience as the basis for all we do with clients and staff. Knowledge and utilization of trauma-informed practices: Emotional intelligence Effective communication Understanding of the impact of trauma on human development Use of person-first, strengths-based language Leadership Responsible for supporting departmental and program goals and objectives. Provides administrative and clinical leadership, supervision, and support to assigned staff in the program. Provides daily/weekly oversight of assigned staff within the program. Ensures problems are identified and resolved quickly. When appropriate, completes research on evidence-based models of service delivery and trains staff in the use of appropriate methods of service delivery. Planning Attends all required training and pursues other training for professional growth. Schedules file reviews and visits at times convenient for all involved parties. Manages time in order to complete both direct service requirements, paperwork, and supervision and support of assigned staff. Organizes and prepares for all staff meetings and other NCS-wide or Department-wide meetings. Works jointly with other agency staff in administrative meetings in the development and review of agency policy and planning. Takes ownership of performance improvement activities affecting his/her program. Works jointly with other agencies (e.g., CUAs; county children and youth agencies) in order to ensure continuity of care on behalf of the consumers and natural family. Prepares adequately for weekly supervision with his/her supervisor as well as for his/her staff to ensure case reviews occur on a consistent basis. Monitoring Monitors city, state, and federal regulatory standards to ensure that program is in compliance. Monitors and tracks submission of electronic data and paperwork to ensure documentation is completed in a timely fashion. Maintains the appropriate number of training hours as required by local, state, and federal regulations. Makes sure assigned staff in his/her program do the same. Assures record keeping is adequate and in conformity with all regulatory funding sources requirements. Works with and supports Director of Adoptions/Permanency as well as NCS Compliance Performance Improvement (CPI) Department to prepare for audits and to respond to audit findings as needed. Communication Maintains appropriate contact with consumers, natural families, foster parents, and other treatment team members as required by state and local regulations and agency standards. Notifies all participants of consumer meetings, appointments, and scheduled visits. Advocates for the needs of the consumer and natural family to obtain needed resources. Clearly and effectively communicates all pertinent information to all involved parties as required by state and local regulations and agency standards. Participates in weekly supervision with Director of Adoptions/Permanency. Monitors the weekly supervision of assigned Adoptions/Permanency staff and meets regularly with these staff to communicate and/or resolve performance issues. Supervision Sets the bar high for expectations for professionalism for assigned staff. Provides supervision, support, and coaching to assigned staff. Ensures that assigned staff members receive training necessary to accomplish departmental tasks and objectives. Identifies gaps in programming and works with staff to bridge gaps as identified. Assists with interviewing, hiring, and training staff within program as needed. Ensures his/her staff do the following (and when staff require extra support, takes on tasks to be more effective, including but not limited to): Attend meetings, appointments, and hearings on behalf of the consumer and natural family. Complete permanency service delivery requirements as per local, state and federal regulations. Assure that consumers’ basic needs are met (e.g., that social, emotional, educational, physical and safety needs are met). Networking Provides linkages with appropriate community resources by maintaining knowledge of other providers and systems. Represents the agency at conferences trainings and meetings. Consults and collaborates with agency personnel and other external organizations. Documentation Completes all required documentation in a timely manner. Reviews all required documentation completed by assigned staff in a timely manner. Documents using agency guidelines and format all contact in chronological order, with consumer, natural family, foster parents and other relevant parties on an ongoing basis, that are submitted via benchmarks on a monthly basis for review and processing. Ensures that assigned staff documents all contacts with consumers, natural family, foster/adoptive parents, and other relevant parties on an ongoing basis. Ensures this information is submitted via benchmarks on a monthly basis for review and processing. Direct Service (As needed) Develops and implements Child Preparation Plans or Individual Permanency Service Plans, etc., for example, with input from the consumer, natural family, foster parents, and other relevant parties. Attends all pertinent meetings, appointments, and hearings on behalf of the consumer and natural family. Completes permanency service delivery requirements as per local, state and federal regulations. Assures that consumer’s basic needs are met i.e., social, emotional, educational, physical and safety needs. PERFORMS OTHER DUTIES AS ASSIGNED

Requirements

Master’s Degree in Social Work or a human services related field of study
Two years of experience in child welfare or social service organizations
At least two years of supervisory experience
Excellent working knowledge of administrative and clinical issues relating to children, adolescents, and families
Ability to walk up and down steps
Ability to lift 20 pounds
Ability to operate a computer, printer, and calculator
Travel throughout the City of Philadelphia and surrounding counties
Current valid driver’s license and the willingness to drive through the five-county area and beyond necessary
Some flexible work schedule, evening, and weekend hours
Willingness to learn and maintain the value of a trauma-informed culture
Commitment to the maintenance of a therapeutic environment and community that promotes safety, nonviolence, and resilience
Knowledge and utilization of trauma-informed practices: Emotional intelligence, Effective communication, Understanding of the impact of trauma on human development, Use of person-first and strengths-based language

Nice To Haves

Licensure is preferred

Responsibilities

Supervises Adoptions/Permanency assigned staff
Monitors effectiveness and efficiency of the overall program
Communicates program status on an ongoing basis to his/her supervisor
Provides inclusive clinical case management and administrative supervision and direction to the assigned Adoptions/Permanency Workers
Oversees the completion of the various SWAN units of service
Ensures that work with individuals and families pursuing adoption/permanency is completed in a timely capacity and in accordance with deadlines
Ensures that program services are delivered according to regulatory and funding source guidelines and that the program meets high standards of operational and clinical excellence
Completes qualitative and quantitative reviews in collaboration with the Director of Adoptions/Permanency and Northerns’ Compliance Performance Improvement (CPI) staff
Provides comprehensive clinical case management to individuals and families pursuing adoption/permanency, while providing them with expert consultation and training with regards to the adoption process
Supports the Director of Adoptions/Permanency in collaboration with other provider agencies and funding sources in order to help NCS develop new opportunities to expand agency programming and services
Assumes leadership representation when assigned to attend various internal and external meetings as assigned
Coordinates and plans quarterly events and conferences
Exhibits Trauma-Informed Behavior
Provides administrative and clinical leadership, supervision, and support to assigned staff in the program
Provides daily/weekly oversight of assigned staff within the program
Ensures problems are identified and resolved quickly
Completes research on evidence-based models of service delivery and trains staff in the use of appropriate methods of service delivery
Attends all required training and pursues other training for professional growth
Schedules file reviews and visits at times convenient for all involved parties
Manages time in order to complete both direct service requirements, paperwork, and supervision and support of assigned staff
Organizes and prepares for all staff meetings and other NCS-wide or Department-wide meetings
Works jointly with other agency staff in administrative meetings in the development and review of agency policy and planning
Takes ownership of performance improvement activities affecting his/her program
Works jointly with other agencies (e.g., CUAs; county children and youth agencies) in order to ensure continuity of care on behalf of the consumers and natural family
Prepares adequately for weekly supervision with his/her supervisor as well as for his/her staff to ensure case reviews occur on a consistent basis
Monitors city, state, and federal regulatory standards to ensure that program is in compliance
Monitors and tracks submission of electronic data and paperwork to ensure documentation is completed in a timely fashion
Maintains the appropriate number of training hours as required by local, state, and federal regulations
Assures record keeping is adequate and in conformity with all regulatory funding sources requirements
Works with and supports Director of Adoptions/Permanency as well as NCS Compliance Performance Improvement (CPI) Department to prepare for audits and to respond to audit findings as needed
Maintains appropriate contact with consumers, natural families, foster parents, and other treatment team members
Notifies all participants of consumer meetings, appointments, and scheduled visits
Advocates for the needs of the consumer and natural family to obtain needed resources
Clearly and effectively communicates all pertinent information to all involved parties
Participates in weekly supervision with Director of Adoptions/Permanency
Monitors the weekly supervision of assigned Adoptions/Permanency staff and meets regularly with these staff to communicate and/or resolve performance issues
Sets the bar high for expectations for professionalism for assigned staff
Provides supervision, support, and coaching to assigned staff
Ensures that assigned staff members receive training necessary to accomplish departmental tasks and objectives
Identifies gaps in programming and works with staff to bridge gaps as identified
Assists with interviewing, hiring, and training staff within program as needed
Ensures his/her staff attend meetings, appointments, and hearings on behalf of the consumer and natural family
Ensures his/her staff complete permanency service delivery requirements as per local, state and federal regulations
Ensures that consumers’ basic needs are met (e.g., that social, emotional, educational, physical and safety needs are met)
Provides linkages with appropriate community resources by maintaining knowledge of other providers and systems
Represents the agency at conferences trainings and meetings
Consults and collaborates with agency personnel and other external organizations
Completes all required documentation in a timely manner
Reviews all required documentation completed by assigned staff in a timely manner
Documents using agency guidelines and format all contact in chronological order
Ensures that assigned staff documents all contacts with consumers, natural family, foster/adoptive parents, and other relevant parties on an ongoing basis
Ensures this information is submitted via benchmarks on a monthly basis for review and processing
Develops and implements Child Preparation Plans or Individual Permanency Service Plans, etc., with input from the consumer, natural family, foster parents, and other relevant parties
Attends all pertinent meetings, appointments, and hearings on behalf of the consumer and natural family
Completes permanency service delivery requirements as per local, state and federal regulations
Assures that consumer’s basic needs are met i.e., social, emotional, educational, physical and safety needs
Performs other duties as assigned