Supervisor Nursing Operations
About The Position
The Supervisor Nursing Operations ensures administrative continuity for staff, patients, and families, acting as a liaison for the hospital executive director on call and the patient care services management team. This role is responsible for being aware of and responding to activities occurring within the entire hospital during assigned work hours. The Supervisor collaborates with Nursing Management and the Nursing Staffing Office to provide primary leadership in the appropriate placement of nursing staff for staffing decisions. They analyze trends in resource utilization, recommend changes, and provide consultation for patient placement in conjunction with Admitting, Bed Management, Clinics, and patient care areas. This role also coordinates and conducts Daily Debriefings, initiates decisions to escalate capacity management plans, and communicates this information accordingly. The Supervisor collaborates with physicians, nurses, and ancillary staff to resolve clinical/operational issues and teams with Hospitalists in a co-management model to facilitate communication and throughput. They serve as a resource for policies, standards, performance issues, and disciplinary counsel, as well as for patient care quality, compliance, and regulatory standards, initiating action for resolution. The Supervisor acts as an on-site liaison for the Hospital Administrator on-call and provides information to the Office of Communications, Marketing, and Media. They communicate effectively, role-modeling behaviors congruent with Caring Science, and serve as an on-site liaison for Service Excellence issues. Additionally, the Supervisor ensures a biogenic environment that stimulates staff development in accordance with Shared Governance, Caring Science, and professional practice principles, fostering relationships that support continuous enhancement of care delivery and patient/staff satisfaction. They also ensure hospital disaster plans and policies are followed and represent the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.
Requirements
- Graduation from an accredited school of nursing, BSN, BS or MSN required.
- Three years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience and three years supervisory or leadership experience required.
- Current license as a Registered Nurse in the State of applicable state.
- Certification within one year of hire required.
- BCLS required.
- Negotiation and conflict resolution skills
- Resilient and flexible in a changing environment
- Functions effectively under stressful and difficult situations
- Excellent and effective oral and written communication skills
- Ability to work effectively with the team
- Manage multiple tasks simultaneously, defining details, sending and receiving clear and accurate verbal communication
Nice To Haves
- Masters degree in a related field preferred.
- Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year.
Responsibilities
- Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team.
- Aware of and responds to activities occurring within the entire house during assigned work hours.
- Collaborates with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours.
- Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager.
- Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas.
- Coordinates and conducts Daily Debriefings including weekends and holidays.
- Initiates decision to escalate capacity management plan when necessary and communicates this information accordingly.
- Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues.
- Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization.
- Serves as a resource for policies, standards, and performance issues.
- Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate.
- Serves as a resource for patient care quality, compliance and regulatory standards.
- Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up.
- Serves as on-site liaison for Hospital Administrator on-call.
- Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media.
- Communicates in an effective, positive and professional manner, role-modeling behaviors congruent with Caring Science.
- Serves as on-site liaison for resolution of Service Excellence issues.
- Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice.
- Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
- Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed.
- Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.
Benefits
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
