Supervisor Nursing Operations - Nights

Advocate Health and Hospitals Corporation•Wake Forest, NC

2d•Onsite

About The Position

The Supervisor Nursing Operations (Nights) at Wake Forest Baptist Medical Center ensures administrative continuity for staff, patients, and families, acting as a liaison for the hospital executive director on call and the patient care services management team. This role involves primary leadership in appropriate nursing staff placement for staffing decisions during assigned night hours (7P - 7A, 3x12H shifts per week, including every other weekend). Key responsibilities include analyzing resource utilization, recommending changes to nursing management, and coordinating patient placement with various departments. The supervisor conducts daily debriefings, initiates capacity management plans when necessary, and collaborates with physicians, nurses, and ancillary staff to resolve clinical and operational issues. They serve as a resource for policies, standards, patient care quality, compliance, and regulatory standards, initiating action for resolution and communicating with Nurse Managers/Directors. Additionally, the supervisor provides disciplinary counsel, acts as an on-site liaison for the Hospital Administrator on-call and Service Excellence issues, and communicates with the Office of Communications Marketing and Media as needed. This position is crucial for fostering professional development, enhancing care delivery, and ensuring adherence to hospital disaster plans and policies, representing the Chief Nursing Officer/Directors of Nursing after normal business hours.

Requirements

Graduation from an accredited school of nursing
BSN, BS or MSN required
Three years acute care (Emergency, Medical-Surgical, or Critical Care) nursing experience
Three years supervisory or leadership experience
Current license as a Registered Nurse in the State of applicable state
Certification within one year of hire required
BCLS required
Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year
Negotiation and conflict resolution skills
Resilient and flexible in a changing environment
Functions effectively under stressful and difficult situations
Excellent and effective oral and written communication skills
Ability to work effectively with the team

Nice To Haves

Masters degree in a related field preferred

Responsibilities

Ensures administrative continuity to staff, patients, and families while acting as a liaison for the hospital executive director on call and the patient care services management team.
Aware of and responds to activities occurring within the entire house during assigned work hours.
Collaborates with Nursing Management and Nursing Staffing Office provides primary leadership in the appropriate placement of nursing staff for staffing decisions during assigned hours.
Analyzes trends in utilization of resources and recommends changes to Nursing Director and/or Nurse Manager.
Provides consultation to ensure appropriate and timely placement of patients in conjunction with the Admitting Office, Bed Management, Clinics and patient care areas.
Coordinates and conducts Daily Debriefings including weekends and holidays.
Initiates decision to escalate capacity management plan when necessary and communicates this information accordingly.
Collaborates with physicians, nurses and ancillary staff to resolve clinical/operational issues.
Teams with Hospitalists in a co-management model to facilitate communication and throughput within the organization.
Serves as a resource for policies, standards, and performance issues.
Provides disciplinary counsel as appropriate and communicates to the Nurse Manager and/or Nursing Director as appropriate.
Serves as a resource for patient care quality, compliance and regulatory standards.
Initiates action for resolution and notifies Nurse Manager and/or Nursing Director for follow up.
Serves as on-site liaison for Hospital Administrator on-call.
Provides information to the Office of Communications Marketing and Media regarding patients or situations of interest to the media.
Communicates in an effective, positive and professional manner, role-modeling behaviors congruent with Caring Science.
Serves as on-site liaison for resolution of Service Excellence issues.
Ensures a biogenic environment that stimulates the ongoing professional development of staff in accordance with the principles of Shared Governance, Caring Science, and professional practice.
Develops and fosters relationships that support the continuous enhancement of care delivery, and patient and staff satisfaction through a professional practice environment of mutual respect.
Ensures that the hospital disaster plans and policies are followed throughout the hospital and coordinates activities as needed.
Represents the Chief Nursing Officer/Directors of Nursing with on-site operational and clinical leadership after normal business hours.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program