Supervisor, Nuclear Medicine & Support - ProHealth Care - Full-Time

ProHealth Care•Waukesha, WI

1d•Onsite

About The Position

The Supervisor operates at the department level. Reports to a Manager or Director and is responsible for day-to-day operations of multiple departments or modalities across PHC campuses. Will have support from Technical Specialists or Coordinators as applicable.

Requirements

Board certified in Nuclear Medicine given by the ARRT or NMTCB.
Will Consider Certification in other Imaging Modality With Experience in Imaging Field to support Nuclear Medicine and Radiology Support Staff
Certified Nuclear Medicine Tech (CNMT) preferred.
Supervisors are also expected to participate in staffing the department of their specialty an average of 30% of the time.
Basic Life Support Certification (BLS) through the American Heart Association or ability to obtain at time of hire

Responsibilities

Handles staff performance-related issues in collaboration and accordance with Human Resource policies and procedures.
Completes and conducts annual performance evaluations and competencies for staff.
Recommends and prepares new or revised procedures and practices to increase the effectiveness of the work unit.
Administers and assures adherence to department safety standards.
Ensures all employees are compliant with policies and procedures and provides in-service training.
Responsible for accurate and timely completion of department work.
Monitors appropriate revenues and expenses, staffing, and adherence to established budget.
Promotes best practice and process improvements continually.
Identifies opportunities for continual process improvement.
Achieve ongoing improvements in productivity, satisfaction, efficiency, safety and/or quality.
Investigates complaints and errors, safety issues, and “near misses”.
Follows-up with employee accident reports, safety incidents and other specified information as requested.
Participates in evaluation/recommendation of new technology based on hospital and department goals.
Responsible for effective supply and materials management in areas of responsibility.
Coaches staff to assure a quality, customer-service oriented team is present.
Works with department leaders to identify and achieve annual strategic goals and provides input to facility planning as needed.
Monitors satisfaction survey scores and patient comments for trends, and communicates to staff.
Participates in proactive development and assures implementation of new strategies to improve the customer experience.
Responds to customer complaints – investigates, corrects, and performs service recovery.