Supervisor - Network Segmentation

Westinghouse Electric Company, LLC • Cranberry Township, PA

1d • $116,800 - $146,000 • Hybrid

About The Position

As a Supervisor, Network Segmentation, you will lead a team of Firewall and Segmentation Engineers and contractors in the delivery and support of secure, highly available firewall and segmentation services. This role requires leadership and operational management capabilities, including oversight of ticket queues, Service Level Agreement performance, and incident response, while balancing competing operational and project priorities. You will report to the Network Services Manager and be located at Cranberry Township, PA. This is a hybrid position.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent work experience
• 4+ years experience in networking, security, or network segmentation
• Advanced issue resolution for complex network and security issues
• Strong understanding of network segmentation strategies and architectures across complex environments (vaults, manufacturing networks, specialty isolated networks)
• Experience managing large-scale firewall environments (Palo Alto Panorama, physical and cloud-based deployments)
• Knowledge of GlobalProtect VPN deployments across multi-region environments
• Hands-on experience with Citrix ADC configuration, maintenance, and performance tuning
• Experience with Microsegmentation platforms (Guardicore), including policy implementation and vendor coordination

Responsibilities

• Oversee a team of Firewall and Microsegmentation Engineers (junior through senior level).
• Assign and prioritize daily tasks, incidents, problems and change requests.
• Promote accountability by setting clear goals, and measurable performance outcomes.
• Ensure adherence to ITIL processes (Incident, Problem, Change Management).
• Monitor ticket queues and ensure resolution per Service Level Agreement.
• Validate patching, backups, and maintenance activities are completed accurately.
• Ensure compliance with security baselines and audit requirements.
• Produce weekly/monthly operational reports (incidents, Service Level Agreement compliance, capacity trends).
• Identify gaps in operational workflows and propose automation or process enhancements.
• Partner with Problem Management to validate permanent fixes and reduce operational risk.
• Be the primary escalation point for high priority incidents.
• Lead response efforts during high-severity or business-impacting incidents, ensuring rapid assessment.
• Provide updates to leadership and partners throughout major incident response activities.
• Drive root cause analysis and ensure corrective and preventive actions are documented and implemented.
• Review recurring incidents and systemic issues, escalating patterns for long-term remediation.
• Communicate status of critical incidents and planned changes to management and partners.
• Collaborate with architecture and security teams for cross-platform plans.
• Partner with other Network Services teams to ensure smooth handoff of new solutions into production and readiness for ongoing operations.
• Work with compliance, audit, and risk teams to support evidence collection, remediation tracking, and adherence to IT governance requirements.
• Coordinate with network, database, application, and service desk teams to resolve cross-functional issues and align operational activities.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
• 401(k) with Company Match Contributions to support employees' retirement
• Paid Vacations and Company Holidays
• Opportunities for Flexible Work Arrangements to promote work-life balance
• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
• Global Recognition and Service Programs to celebrate employee accomplishments and service
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level