Supervisor Mortgage Technical Analysts

Ent Credit Union•Apple Valley, CO

17h•Onsite

About The Position

This position is responsible for administering and supervising the Analyst/Developer and Projects team. They will collaborate with the Mortgage Technical Developers and Analysts to ensure effective management of the mortgage loan origination systems, associated applications, and reporting functions. The MTA Supervisor will also collaborate with the Mortgage Project Lead to prioritize initiatives, assign technical resources, and assist with managing projects. Additional position functions include: Department staffing including job description preparation, position postings, interviews, hiring decisions, and staff scheduling. Staff development including one-on-one coaching, performance improvement plans, and performance reviews. Conduct recurring team meetings. Assign tasks and monitor analysts' workloads. Essential Functions Provide staff development, coaching, and team alignment for all direct reports as well as handle supervisory duties such as approving time off, performance reviews, disciplinary actions and assisting with department staffing. Partner with the Mortgage Developers and Analysts to perform periodic reviews of key mortgage systems to ensure optimal functionality is maintained. Provide leadership and assist with managing associated projects as requested. Supervise a team and collaborate with Management to ensure departmental goals are achieved. Utilize a ticket/case management system to monitor the workload of the Technical Analyst team and assign daily tasks. Attend and/or facilitate meetings to represent the Analyst/Developer team while documenting pertinent information and disseminating it to the team. Facilitate release and upgrade meetings ahead of implementations. Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Requirements

Bachelor's Degree in Business administration, Economics, Finance, or another relevant field of study.
4+ years' relevant lending, financial experience, or project management, Required
2+ years' systems administration/technical experience. Required
1+ years' experience with team leadership or management. Required
Demonstrated ability to successfully lead others through expertise, superior performance, solid communication, delegation, and time management.
Ability to develop system electronic data interfaces for the transmission of data to relevant vendors or internal systems.
Expert technical acumen in relational database design/business intelligence concepts for use in custom report design through Crystal Reports and reporting systems inherent to the lending platforms being used.
Data management and analysis skills using various import/export/storage/processing systems.
Expert knowledge of Mortgage Lending business - terminology and process flow.
Strong working knowledge administrating systems and all related programs.
Ability to prioritize workload and allocate resources effectively across different projects as needed.
Excellent coordinating and networking skills.
Ability to interact with all levels of management
Strong verbal and written communication skills to include conducting presentations.
Analytical and technical problem solving.
Strong Microsoft Office skills to include Excel (including advanced function/formula & pivot table abilities), Word, and Outlook.
Strong experience with development tools such as Microsoft Visual Studio and Microsoft Visual Studio Team Services.
Working proficiency in regard to understanding and working with relational databases such as Microsoft SQL Server.
Completion of ICE Technology (Mortgage LOS Provider) Developer Program within 1 Year

Nice To Haves

1+ years' experience vendor management experience.
Basic experience developing mobile applications (such as iOS or Android).
Experience building multi-threaded applications.
Experience with data analysis using Microsoft Access.

Responsibilities

Administering and supervising the Analyst/Developer and Projects team.
Collaborate with Mortgage Technical Developers and Analysts to ensure effective management of mortgage loan origination systems, associated applications, and reporting functions.
Collaborate with the Mortgage Project Lead to prioritize initiatives, assign technical resources, and assist with managing projects.
Department staffing including job description preparation, position postings, interviews, hiring decisions, and staff scheduling.
Staff development including one-on-one coaching, performance improvement plans, and performance reviews.
Conduct recurring team meetings.
Assign tasks and monitor analysts' workloads.
Provide staff development, coaching, and team alignment for all direct reports.
Handle supervisory duties such as approving time off, performance reviews, disciplinary actions and assisting with department staffing.
Partner with Mortgage Developers and Analysts to perform periodic reviews of key mortgage systems to ensure optimal functionality is maintained.
Provide leadership and assist with managing associated projects as requested.
Supervise a team and collaborate with Management to ensure departmental goals are achieved.
Utilize a ticket/case management system to monitor the workload of the Technical Analyst team and assign daily tasks.
Attend and/or facilitate meetings to represent the Analyst/Developer team while documenting pertinent information and disseminating it to the team.
Facilitate release and upgrade meetings ahead of implementations.
Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.