Supervisor - Microbiology

Ochsner Health • New Orleans, LA

1d • Onsite

About The Position

This role is responsible for the operational, technical, and personnel management of an assigned laboratory section. The position ensures smooth day‑to‑day workflow, resolves operational issues, and escalates concerns to the Lab Manager or Physician Supervisor when appropriate. The role maintains a patient‑ and client‑focused environment that meets all accrediting and regulatory standards. It oversees the training, competency, and performance of section staff and performs technical duties as needed. The position promotes and enforces all company and laboratory policies, ensuring consistent compliance and high‑quality service. It requires strict confidentiality regarding patient and personnel information and demands a high level of professional excellence, including sound independent judgment, reliability, initiative, flexibility, and strong ethical standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion.

Requirements

• Associate's degree in medical laboratory technology, medical laboratory science, or clinical laboratory science
• 4 years training and experience in high complexity testing in the respective specialty under a qualified Medical Director.
• Experience working in controlled environment, following safety measures to minimize exposure to chemicals, body fluids, blood borne pathogens, etc.
• Current license in the state of practice (if applicable).
• ASCP certification as a Medical Laboratory Scientist generalist, Medical Laboratory Technician or Medical Technologist generalist.
• Any incumbents certified by ASCP on or after January 1, 2004 must successfully complete the requirements of the ASCP's Certification Maintenance Program.
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Judgmental skills in order to identify and solve problems as well as handle difficult situations
• Analytical skills necessary to prepare/interpret a variety of management reports, analyze complex data and trouble shoot equipment
• Analytical skills to collect data, perform calculations, maintain system logs and operate laboratory computer equipment
• Skills to manage stress in order to maintain a professional atmosphere and provide quality service

Nice To Haves

• Bachelor's degree in medical technology, medical laboratory science, clinical laboratory science, or chemical, or biological science. Copy of Transcript.
• Advanced analytical skills necessary in order to analyze complex data and trouble shoot equipment

Responsibilities

• Coordinates daily operations
• Supervises, trains and develops department staff
• Oversees performance improvement and quality control programs
• Ensures fiscal responsibility
• Participates in PALM and department projects
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree