Supervisor, Metrology

ICON plc•Whitesboro, NY

2d•$75,480 - $94,350•Onsite

About The Position

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives. Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development. That’s our vision. We’re driven by it. And we need talented people who share it. If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

Requirements

Recognize, exemplify and adhere to ICON's values which centers on our commitment to People, Clients and Performance.
As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.

Responsibilities

Divides and prioritizes departmental duties between metrology technicians.
Calibrate and maintain assigned laboratory equipment in laboratories.
Schedule and implement any required external calibration with an approved vendor.
Acts as an escort for approved vendor performing maintenance and/or calibration.
Maintain the calibration schedule and equipment lists.
Monitor, calibrate and maintain assigned equipment (e.g., freezers, refrigerators, pipettes, balances, water system, thermometers, weights, ovens, temperature and humidity monitors, REES Environmental System).
Reviews calibration notebooks per associated SOPs/procedures.
Authorship and review of metrology-related SOPs for accuracy and completeness.
Train metrology staff and other staff on all metrology-related SOPs/procedures.
Coordinates and communicates with management to address quality control questions or discrepancies.
May maintain documentation of Operator certification.
Participate in client or regulatory audits with the Quality Assurance department.
On call for REES Environmental system.
Manages the “on call” schedule to ensure coverage in the event of a call out after business hours.

Benefits

Very competitive salary packages
Annual bonuses reflect delivery of performance goals
Range of health-related benefits to employees and their families
Competitive retirement plans
Life assurance
Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.