Supervisor Meter Technical

Eversource Energy•Somerville, MA

1d•Onsite

About The Position

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. Our Meter Technical Supervisor is responsible for the timely and effective completion of meter field service orders, meter tests and communication of results back to initiating department or process. May be required to travel and support surrounding work areas occasionally.

Requirements

Ability to use PC desktop applications (e.g., Microsoft Word, Excel, EMail)
Ability to effectively conduct field audits.
Familiarity with Company operating and safety procedures as related to field and metering activities.
Requires a valid driver’s license.
Five (5) plus years of related experience required.

Nice To Haves

Knowledge of both State and National Electrical Code, particularly as it pertains to service and the Company’s billing processes and systems preferred.
Experience in the areas of metering or engineering preferred.
Supervisory experience in a union environment preferred.

Responsibilities

Recruits, develops, and supervises staff which includes training, scheduling, interpreting/administering of union contracts and conflict resolution.
Supervises testing, repairing and calibration of meters, meter devices and metering equipment.
Identifies and communicates group and individual performance measures and expected performance levels, assesses team/individual performance, and realigns performance measures, as appropriate.
Ensures compliance with regulations and Company policies, changing operating procedures, as necessary.
Effectively interacts with customers and resolves concerns, as necessary.
Assists in the design of meter and service installations.
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.