Supervisor Medical Care Coord

Cooper University Hospital•Camden, NJ

1d•$34 - $56•Onsite

About The Position

A Supervisor Medical Care Coordinator is responsible for the overall management and coordination of care coordinators within a healthcare organization. This role involves overseeing the administration, supervision, and monitoring of program services, ensuring that care coordinators meet the required training and maintain the quality of service provided. The supervisor also manages funding allocation, assigns and oversees care coordinators' caseloads, and ensures a respectful and supportive environment for both individuals and coworkers. Provides supervision to navigator specialist, peers, case managers and other care coordination staff as assigned. Completes bio-psychosocial needs assessment on all patients. Completes, monitors and updates service care plan. Maintains regular contact with case managed patients via phone, teladoc and/or face to face. Meets with scheduled patient to identify immediate/urgent patient/family social, cultural, and financial needs at time of visit. Collaborate with community agencies while maintaining a strong understanding of community based resources and form appropriate relationships with community providers in order to facilitate appropriate referrals. Serve as a patient advocate, ensuring access to quality medical and behavioral healthcare.

Requirements

3 years experience in field
Must have experience directly managing and coaching others in related field
High School Diploma or Equivalent required

Nice To Haves

Actively pursues a Bachelor’s degree in a field of related to case management preferred
Or 3 years experience in similar field
Certified Peer Recovery Specialist preferred

Responsibilities

Overseeing the administration, supervision, and monitoring of program services
Ensuring that care coordinators meet the required training and maintain the quality of service provided
Managing funding allocation
Assigning and overseeing care coordinators' caseloads
Ensuring a respectful and supportive environment for both individuals and coworkers
Provides supervision to navigator specialist, peers, case managers and other care coordination staff as assigned
Completes bio-psychosocial needs assessment on all patients
Completes, monitors and updates service care plan
Maintains regular contact with case managed patients via phone, teladoc and/or face to face
Meets with scheduled patient to identify immediate/urgent patient/family social, cultural, and financial needs at time of visit
Collaborate with community agencies while maintaining a strong understanding of community based resources and form appropriate relationships with community providers in order to facilitate appropriate referrals
Serve as a patient advocate, ensuring access to quality medical and behavioral healthcare