Supervisor - Manufacturing

RR Donnelley•Plover, WI

About The Position

The Supervisor - Manufacturing supervises and directs employees in the kitting/fulfillment and pick-pack departments to ensure accurate, seamless operations across shifts, departments, and vendors. The role manages and develops people, skills, and processes using sound management principles, and works with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery of customer products. The supervisor plans and schedules departmental workflow, organizes work for efficient operations, and ensures departmental safety, quality, continuous-improvement, and KPI goals are established and met. The role maintains knowledge of manufacturing processes, ISO and SOP requirements, equipment, safety, and other regulations; administers policies and procedures; manages department expenditures and labor costs; provides management reporting and analysis; and troubleshoots processes. The supervisor also supports positive employee relations, training, and adherence to ISO work instructions and procedures.

Requirements

Broad technical knowledge in the commercial print and/or fulfillment field.
Demonstrated ability to manage people and direct work activities successfully.
Strong written and verbal communication skills, including the ability to communicate effectively at all organizational levels.
Knowledge of Windows applications, Microsoft Office products, and database systems.
Ability to learn and leverage new systems.
Bias for process focus and demonstrated ability to drive process improvement.
Flexibility to multitask, shift focus, and reprioritize as situations require.
Demonstrated ability to approach problems proactively and drive results.
At least 3 years of experience in comprehensive multi-shift department management in a manufacturing environment.

Nice To Haves

Experience in a printing or fulfillment environment.
Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules.
Bachelor's degree in Business, Manufacturing, or a related field.

Responsibilities

Supervise employees in the kitting/fulfillment and pick-pack departments.
Direct employee activities to ensure accurate communications and seamless operations across shifts, departments, the company, and vendors.
Promote employee efficiency and morale through leadership and sound management and human relations principles.
Maintain knowledge of manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
Coordinate with customer service, scheduling, manufacturing departments, other locations, and vendors to support timely production and delivery.
Plan and schedule departmental workflow, adjusting schedules to meet business needs, and organize work for efficient operations.
Establish and meet departmental goals for safety, quality, continuous improvement, and KPIs.
Administer policies and procedures and recommend changes as needed.
Apply positive employee relations practices.
Select and recommend candidates for hiring, promotion, recognition, disciplinary action, and termination, maintaining appropriate documentation.
Track and control departmental expenditures and labor costs to comply with plant and department budgets.
Provide reporting and analysis to management.
Troubleshoot processes, work with team members to resolve issues, and request additional resources when necessary.
Promote a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
Coordinate with other departments to ensure work accuracy and timely shipment of products to customers.

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Disability insurance
401(k) with match
Life insurance
Voluntary supplemental insurance coverages
Tuition assistance
Maternity leave
Adoption assistance
Employer/partner discounts
Depending on the role, participation in a bonus, commission, or incentive program may be included in total compensation.