Supervisor Local Network Implementation- Tucson AZ

Forged Fiber 37•Tucson, AZ

5d•Onsite

About The Position

This position oversees and guides Fiber Technicians in performing a wide range of splicing activities on both new and existing fiber infrastructure. The Supervisor is responsible for executing strategic plans that support organizational goals while ensuring compliance with all company policies, procedures, and directives. The role covers fiber networks across underground, buried, aerial, pad-mounted, and pole-mounted facilities. Additionally, this position manages the installation of network elements associated with both current infrastructure and network expansion initiatives.

Requirements

Previous experience supervising teams or leadership experience
Working knowledge of the splicing and construction process for the telecommunication industry
Strong skills and experience in employee development to include training, coaching and mentoring
Strong customer service and communication skills
Computer skills required, including experience with the Microsoft Office Suite (Excel, Word, Outlook, etc.)
Must have the ability to work in a consultative manner with others, i.e. establish rapport, interview, fact-find, present options, recommend solutions, follow-up and customer focused behavior
Previous experience in a multi-tasking, result oriented position in a deadline focused department
Bachelor's degree or an equivalent combination of education and relevant experience, with a minimum of 2 + years in a related field
Ability to travel as much as 35%-45% of the time, as required by business needs
A valid driver’s license required

Nice To Haves

2+ years of experience managing teams within a telecom technical environment
Requires varying hours to accommodate supervision of employees, including possible mandatory overtime and holidays
Must be able to prioritize multiple projects and perform under pressure
Must negotiate timeframes for completion and meet critical deadlines
Must be willing and able to work with other coworkers to complete job assignments

Responsibilities

Supervise, lead, and support a team working in a technical environment
Oversee construction and splicing activities to ensure safe, efficient operations and timely, high quality service delivery
Prepare and review project plans and specifications that support regional and organizational objectives
Ensure Technicians follow all safety standards, including proper use of tools, equipment, and required gas testing before entering utility holes or vaults; oversee maintenance and safe operation of heavy duty and electronic equipment
Provide technical guidance on designs, new technologies, and service implementations within established standards
Manage and maintain employee cost analyses to support accurate engineering estimates and assess financial impacts
Ensure engineering and construction plans align with business strategies and support scalable, future ready network growth
Lead technician teams by setting clear objectives, managing performance, and emphasizing training, coaching, safety, quality, and expense control
Represent Forged Fiber professionally with customers and governmental agencies
Recognize team achievements and promote a culture of continuous improvement and high performance