Supervisor, Lease Analysis

Kimco Realty CorporationCharlotte, NC

About The Position

The Regional Accounts Supervisor oversees the day-to-day A/R operations for a specific region, ensuring consistent execution of pursuit strategies including the review of account activity, and the resolution of disputes and escalations. This role manages a regional team of A/R Specialists and Lease Analysts.

Requirements

  • Bachelor’s degree in Business, Real Estate, or related field
  • At least 4 years of experience in A/R, collections, or real estate operations
  • Experience in dispute resolution and financial documentation
  • Familiarity with MRI and Salesforce preferred
  • Experience with people management
  • Strong organizational and coordination skills
  • Effective communicator and collaborator
  • Detail-oriented with financial accuracy
  • Able to manage priorities and support team performance
  • Embraces a technology-forward mindset with strong curiosity for merging tools, AI in particular, bringing forward-looking perspective that inspires innovative solutions.

Responsibilities

  • Supervise A/R Specialists and Lease Analysts in managing tenant accounts and pursuit activities.
  • Review open balances and ensure appropriate pursuit strategies are applied.
  • Support dispute resolution and coordinate with internal departments as needed.
  • Review MRI status flags and ensure consistency with SOPs.
  • Assist in preparing collections packets and liaising with external agencies.
  • Support A/R meetings and reporting efforts.
  • Maintain documentation standards and support system enhancements.
  • Contribute to process improvement initiatives and support implementation of system enhancements.
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