Supervisor Laboratory Technical Operations- Histology and Electron Microscopy

Advocate Health • Park Ridge, IL

4d • $41 - $62

About The Position

The Supervisor Laboratory Technical Operations oversees the Histology Assistant Lab and Electron Microscopy Lab. This administrative position works collaboratively with pathologists and clinical and administrative leadership to ensure laboratory services support the organization’s clinical and safety initiatives. The supervisor directs efficient operations, serves as a liaison to lab leadership, maintains competency in the applicable test systems and processes, and acts as a competency assessor and subject matter expert.

The role develops and implements performance-improvement processes and quality standards to strengthen patient, teammate, and physician satisfaction, as well as quality, consistency, efficiency, and timeliness. It ensures operations comply with applicable laws, regulations, and accreditation requirements, and develops processes to maintain inspection readiness. The supervisor is accountable for accurate test results, efficient operations, appropriate staffing, and resource utilization. People-management responsibilities include selecting, coaching, and developing team members; setting expectations; managing performance; and recommending hiring, compensation changes, promotions, corrective actions, and terminations.

The position is full time, 40 hours per week, Monday through Friday during business hours and the operating hours of the labs. The listed pay range is $41.10–$61.65.

Requirements

• Bachelor's degree in Clinical Laboratory Sciences, Medical Technology, or equivalent.
• Typically requires 3 years of experience in technical laboratory services and operations.
• Medical Laboratory Scientist (MLS) certification from the ASCP Board of Certification, or an appropriate certification for the area of responsibility, such as MT, MB, CT, M, HTL, CG, or CHT.
• Demonstrated leadership skills, including decision-making, delegation, team building, customer service, and conflict resolution.
• Knowledge of regulatory compliance and accrediting and licensing agency requirements.
• Intermediate computer skills, including knowledge and experience with laboratory information systems.
• Excellent organization and communication skills.
• Ability to operate all equipment necessary to perform the job.
• Ability to handle stressful situations calmly and professionally.
• Ability to meet the physical demands of the role, including frequent lifting up to 10 lbs., occasional lifting up to 50 lbs., and sitting, standing, walking, twisting, and bending for most of the workday.
• Must wear appropriate safety protection, such as laboratory coats, gloves, gowns, and/or eye protection.

Responsibilities

• Collaborate with pathologists and clinical and administrative leadership so laboratory services support enterprise clinical and safety initiatives.
• Direct and oversee efficient laboratory operations and act as a liaison to lab leadership.
• Maintain competency in all test systems and processes in the assigned discipline; serve as a competency assessor and department subject matter expert.
• Identify, develop, and implement performance-improvement processes to enhance patient satisfaction, teammate engagement, and physician satisfaction.
• Plan and participate in implementing standards and systems that improve quality, consistency, efficiency, and timeliness, while fostering innovation for current and future needs.
• Ensure laboratory operations and policies comply with applicable laws, regulations, and accreditation requirements, and develop processes for continual inspection readiness.
• Develop and maintain effective communication and collaborate with other leaders to provide excellent customer service.
• Ensure accuracy of test results, efficient operations, proper staffing levels, and effective resource utilization.
• Select, coach, and develop team members; set expectations; recognize achievement; provide feedback; and administer progressive discipline when needed.
• Recommend hiring, compensation changes, promotions, corrective actions, and terminations.
• Understand and adhere to the organization's Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for eligible positions, incentive pay for select positions, and potential annual performance-based increases
• Career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager