Supervisor, Laboratory Services

ThedaCare • Waupaca, WI

14h • Onsite

About The Position

The Supervisor, Laboratory Services is accountable for providing clear daily expectations, workflow direction, and staffing oversight. Ensures that requirements for quality, safety, and service are met or exceeded. Performs laboratory tasks as needed to ensure timely collection, processing, and resulting of specimens.

Requirements

• Associate’s degree
• Four years of laboratory experience
• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Nice To Haves

• Leadership experience preferred
• MLT/MT preferred

Responsibilities

• Is accountable for day-to-day supervision of department and ensures the highest quality standard for results.
• Analyzes, develops, and implements methods and systems to improve the overall efficiency and effectiveness of services and functions.
• Implements focus on quality, clinical care, education, and research, delegating as necessary to meet patient demands.
• Models behavior and service standards, ensuring service expectations are understood by team, and that team members are properly trained.
• Provides input to the strategic planning process.
• Models clinical and ThedaCare policies and standards.
• Coaches others to adhere to federal and state regulatory agency requirements to ensure the highest quality standards.
• Supervises the daily activities of laboratory departments through managing daily workflows and assignments.
• Schedules team members, and delegates and redirects team member assignments in accordance to daily workflows.
• Understands workflows to proactively anticipate barriers and recommends efficiencies and Improvements.
• Interprets and evaluates data to improve the delivery of a quality product or service through process observation, measurements, benchmarking, and tracking.
• Responds quickly to resolve operational or team member situations, by resolving conflicts and escalating difficult situations or problematic issues to the manager.
• Serves as subject matter expert for ThedaCare Laboratories.

Benefits

• Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree