Supervisor- Issue Resolution

Crawford & Company • Jacksonville, FL

9d

About The Position

Reporting to Issue Resolution Manager, Issue Resolution Supervisor will be responsible for Issue Resolution department, ensuring that department provides investigation and resolution of workmanship warranty, liability damage and performance related matters involving network contractors. Subject matter expert in Crawford Contractor Connection Issue Resolution processes and program requirements.

Requirements

• Subject matter expert in Crawford Contractor Connection Issue Resolution processes and program requirements.

Responsibilities

• Investigation and resolution of workmanship warranty, liability damage and performance related matters involving network contractors.
• Ensuring that the department provides investigation and resolution of workmanship warranty, liability damage and performance related matters involving network contractors.
• Acting as a subject matter expert in Crawford Contractor Connection Issue Resolution processes and program requirements.

Benefits

• Competitive base pay
• Bonus/Incentive Pay and other Performance-Based Rewards
• Medical, Dental and Vision Plans
• Prescription Drugs
• HSA, HRA, and FSA Accounts
• Paid Holidays, Vacation and Sick Leave
• 401(k) Retirement Plan
• Tuition Assistance
• Paid Parental Leave
• Supplemental Health Benefits
• Enhanced Mental Health Support
• Virtual Physical Therapy
• Caregiving Services
• Life Assistance Program
• Training programs that promote continuous learning and career progression while enhancing job performance.
• Sustainability programs that give back to the communities in which we live and work.
• A culture of respect, collaboration, entrepreneurial spirit and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed