Supervisor, International Logistics

Hyundai Mobis•Fountain Valley, CA

17h•$71,896 - $106,407•Onsite

About The Position

We are searching for an experienced Supervisor, International Logistics at our Headquarters facility. Hyundai MOBIS Parts America We think creatively and keep challenging ourselves to help create a new future and eventually make humankind’s dreams a reality. Ready for the challenge? Who We Are Tomorrow's most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS, we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors, Kia Motors, and Genesis. In addition to the distribution of genuine service parts, the MPA Accessories division develops accessories for Hyundai, Kia, and Genesis - which are installed on new vehicles in the United States and Canada.

Requirements

5+ years of experience in International Logistics, Import Operations, Transportation, Freight Forwarding, Customs Brokerage Operations, or a related supply chain field.
Demonstrated experience in international inbound logistics, import transportation, shipment coordination, and service-provider management.
Experience coordinating ocean and air carriers, customs brokers, drayage providers, distribution operations, and cross-functional stakeholders.
Demonstrated experience directly supervising or leading teams, assigning work, setting priorities, coaching employees, and driving accountability.
Strong analytical ability and experience analyzing large datasets to identify operational trends, resolve issues, control costs, and improve performance.
Experience with drop-and-hook operations, intermodal rail, transloading, over-the-road and courier transportation, freight invoice administration, accessorial cost management, customs import processes, export operations, and automotive parts logistics preferred.
Bachelor's Degree in Supply Chain, Logistics, Transportation, International Business, Business Administration, or a related field.
Working knowledge of customs compliance and familiarity with export operations are preferred to support effective coordination, escalation, and business continuity.

Nice To Haves

Transportation, Logistics, Supply Chain, Project Management, Leadership, or Data Analytics certifications.
Hazardous Materials Transportation Certification or applicable hazmat training.
Demonstrated ability to consolidate, validate, reconcile, and analyze data from multiple sources and translate findings into clear operational reports and actionable business recommendations.
Strong experience developing recurring operational reports, performance metrics, and data-driven management updates.
Experience documenting business requirements, supporting user acceptance testing, and participating in reporting improvements, system enhancements, interface changes, or process automation initiatives preferred.
Working knowledge of SQL or database querying preferred.
Experience with Power Query, Power Pivot, Power BI, dashboard development, data visualization, or similar reporting and analytics tools preferred.

Responsibilities

Lead international inbound transportation activities from confirmed vessel departure, air shipment departure, or cross-border transportation through customs clearance, final delivery, and, where applicable, empty-equipment return.
Oversee ocean, air, cross-border, intermodal rail, transload, over-the-road, and courier transportation within the team's defined operational scope.
Manage courier shipments delivered to MPA's PDC network and direct-to-dealer shipments, including shipment visibility, delivery confirmation, and exception resolution.
Monitor in-transit milestones, customs clearance status, rail movement, cargo availability, transload activity, courier status, delivery scheduling, container returns, and operational exceptions.
Coordinate international shipment requirements with the Inbound Planning and Delivery Coordination function and PDC Operations to support the broader inbound delivery schedule.
Manage drop-and-hook and live-unload requirements while considering PDC capacity, equipment availability, last free dates, delivery priorities, and accessorial cost exposure.
Manage risks associated with aging cargo, last free dates, detention, demurrage, storage, chassis usage, and delivery delays.
Establish operational priorities and lead the timely resolution of in-transit, clearance, rail, transload, courier, delivery, equipment, and service-provider exceptions in coordination with carriers, customs brokers, drayage providers, PDCs, international affiliates, and internal stakeholders.
Maintain effective escalation procedures, contingency plans, operational controls, and business continuity coverage.
Supervise, coach, and develop employees responsible for international inbound transportation and freight invoice administration.
Establish team priorities, performance expectations, workload assignments, and development plans.
Allocate resources based on shipment volume, invoice volume, complexity, employee capability, and business needs.
Conduct performance evaluations, provide feedback, approve time records, and address employee performance concerns.
Promote cross-training and backup coverage across transportation operations, shipment coordination, customs-clearance support, and freight billing.
Ensure standard operating procedures, desk instructions, and training materials remain accurate and current.
Build a collaborative team culture focused on accountability, service, accuracy, financial controls, and continuous improvement.
Manage the operational performance of ocean carriers, air carriers, drayage providers, customs brokers, transload facilities, freight payment providers, and other logistics service providers.
Monitor shipment performance, clearance timeliness, delivery execution, responsiveness, invoice quality, and issue resolution.
Evaluate service performance and recommend alternate transportation, routing, capacity, or operating strategies to improve service, control costs, or support business continuity as needed.
Oversee freight invoice auditing, approval readiness, discrepancy resolution, supporting documentation, credits, adjustments, and payment-status follow-up.
Ensure transportation charges are validated against shipment activity, applicable rates and terms, supporting documentation, and established approval requirements.
Coordinate with Finance and service providers to resolve invoice exceptions, payment issues, aging balances, and reconciliation concerns.
Monitor detention, demurrage, storage, chassis, and other accessorial charges and lead efforts to identify and address root causes.
Support accruals, freight-cost forecasting, carrier scorecards, corrective-action plans, and service-provider reviews.
Provide operational data, volume analysis, and service-performance information to support carrier evaluations, sourcing activities, contract implementation, and performance discussions led by the Sr. Manager and parent-company stakeholders.
Ensure inbound transportation and freight billing activities follow established procedures, approval requirements, and internal controls.
Partner with the Compliance function and customs brokers to resolve documentation concerns, clearance delays, entry discrepancies, and regulatory exceptions.
Support timely exchange and retention of import transportation, clearance, and freight billing documentation.
Maintain working knowledge of U.S. Customs import processes and escalate potential compliance concerns to the Sr. Manager and Compliance function.
Maintain familiarity with export operations and coordinate with the Export function as needed.
Support operational and financial audits, corrective actions, record retention, and business continuity planning.
Develop and maintain operational KPIs, carrier scorecards, shipment reports, freight billing metrics, cost analysis, forecasts, and management updates.
Analyze large datasets related to shipment volumes, transit performance, clearance, delivery, invoice accuracy, freight costs, accessorial expenses, and provider performance.
Use data to identify root causes, operational risks, staffing needs, cost-control opportunities, billing trends, and process improvements.
Lead or support workflow automation, reporting improvements, system enhancements, and interface-related initiatives.
Define and document business needs for transportation and freight billing system improvements and participate in testing and implementation.
Partner with Systems, Finance, freight payment providers, customs brokers, and carriers to resolve data, reporting, and interface issues.
Present clear, data-supported recommendations to the Sr. Manager and cross-functional stakeholders.