Supervisor, Inpatient Admissions

Centerstone•Bradenton, FL

1d•Hybrid

About The Position

Supervises daily activities within the inpatient hospital admissions department. This role is responsible for improving continuity of care for individuals and agencies within the behavioral healthcare system to support improved clinical outcomes.

Requirements

Bachelor's degree or higher.
Minimum of four years of relevant experience required.
Effectively communicate via written, verbal, in-person, and virtual methods.
Comprehensive knowledge of relevant behavioral healthcare access, intake, and admission concepts and principles.
Ability to develop and mentor others.
Management skills.
Customer/client orientation.
Problem and situation analysis.
Planning skills.
Must comply with applicable federal and Florida requirements governing patient access, crisis triage, evaluation, intake, admission, clinical documentation, and continuity of care.

Nice To Haves

Licensed Therapist or Registered Nurse (RN) preferred.

Responsibilities

Oversees the work of a team responsible for maintaining records, registering patients, coordinating room assignments, and making billing arrangements.
Reviews the work of team members to ensure output meets organizational standards and complies with applicable regulatory requirements.
Trains and mentors team members on the spot as needed and ensures continued staff training.
Addresses inquiries from patients and/or their families.
Implements processes, policies, and procedures designed to support high-quality patient care and satisfaction.
Coordinates referrals, transfers, or discharges as needed.
Performs complex tasks, typically following established processes.
May contribute to departmental budgeting, strategic planning, and procedural changes.
Reinforces relationships with sending facility nursing teams through clinical case review and coordination.
Provides 24-hour oversight of the department and reviews clinical documentation to support compliance with federal and state regulations and guidelines.
Works to improve efficiency and quality in the delivery of department services and is responsible for developing and meeting departmental goals and objectives.
Completes quality assurance checks and leads improvement initiatives for crisis triage, evaluation, intake, and admission services.
Assigns and schedules evaluations, intakes, or admissions as dictated by established criteria.
Provides direction, training, coaching, performance feedback, scheduling, and personnel oversight in accordance with system policies.