Supervisor, Inbound/Outbound Operations Distribution Center

White Cap • Bethlehem, PA

1d • Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Requirements

• BS/BA in a related discipline.
• Generally 5+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Nice To Haves

• Experience in logistics, operations, and management in a large distribution center.
• Extensive knowledge of operations processes.
• Supervisory or people management experience.
• Non-climate-controlled warehouse experience.
• Strong leadership, communication, and training skills, as well as strong analytical skills, are highly desired.
• Bilingual skills are highly desired.

Responsibilities

• Supervises shipping and receiving operations, manage associates, provide direction, and monitor performance.
• Implements and maintains effective outbound shipping processes to ensure accurate and on-time delivery of orders.
• Ensures incoming freight is tracked and warehoused appropriately. Monitors the unloading of all materials into the receiving area.
• Maintains shipping and receiving records and documentation and resolve related issues such as damaged goods, delays, and discrepancies.
• Coordinates product returns and repairs. Develops and monitors key performance metrics and prepare reports related to safety, waste, quality, and productivity.
• Oversees the safe operation of warehouse equipment and power tools of assigned area. May be required to deliver employee training on operational processes, systems, tools, and equipment.
• Collaborates with Quality Assurance team to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
• Monitors staffing, workload, and performance results to ensure that workload and performance outcomes meet business requirements.
• Addresses and works to resolve customer complaints and quality issues promptly. Implements customer feedback to improve product quality and customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level