Supervisor, In Home Family Services

Boys Town • New Orleans, LA

6d • Hybrid

About The Position

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support. LMHP, PLMHP, LADC or similar license strongly preferred. This role oversees and supports the safe and effective provision of services, ensuring adherence to policies related to safety and boundaries with service recipients. The supervisor provides ongoing supervision and education related to safety and abuse risk, and responds quickly and confidentially to reports of suspicious or inappropriate behavior, following mandated abuse reporting requirements. The position contributes to ongoing program development and assumes responsibility for the delivery of services to children and families. The supervisor will oversee Consultants in developing, monitoring, and reviewing service plans, and will supervise and assess staff problems, developing strategies to solve them. They will act as an advocate for children and families, monitor and ensure timely and appropriate record completion, and assist in screening referrals. The role involves supervising and participating in service planning reviews, progress reviews, staff meetings, and case reviews, ensuring appropriate direct contact with families and remaining available for crisis intervention. The supervisor promotes safety through ongoing training and supervision and fosters a culture of professionalism. There are opportunities to become a certified Common Sense Parenting Instructor and conduct courses, as well as provide outreach and prevention services. The role assumes supervisory and administrative responsibility for the In-Home Family Services program, including screening, hiring, training, and directing program staff, and developing career paths for Consultants. Building and maintaining relationships with community entities, governmental agencies, service providers, and consumers is key. The supervisor will develop and maintain data collection systems, implement systems to predict and prevent problems, and review individual staff data to improve efficiencies and outcomes. Compliance with contractual, regulatory, program, and accrediting body standards is essential, as is managing notifications of changes in professional status.

Requirements

• Bachelor's degree in Human Services or related field required
• Minimum 2 years of experience including working with children and families required
• Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required
• On-call (continuously or rotationally) to provide support required
• Based on contract, license may be required
• Central Florida: CPR certification obtained during pre-service training per contract requirements required

Nice To Haves

• Master's degree preferred
• Management and supervisory experience preferred
• PLMHP, LMHP, LADC or similar license strongly preferred
• Experience working with children and families in community-based programs or Boys Town Programs preferred

Responsibilities

• Oversees and supports safe and effective provision of services
• Provides employees with on-going supervision and education related to safety and abuse risk
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior
• Follows mandated abuse reporting requirements
• Contributes to ongoing program development and assumes responsibility for delivery of services to children and families
• Supervises Consultants in developing, monitoring, and reviewing service plans developed by consultants for children and families as well as developing subsequent plans throughout care
• Supervises and provides assessment of staff problems and develops strategies to solve them
• Acts as an advocate for children and families
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time
• Assists in accepting and screening referrals to the program
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned
• May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required
• Assumes supervisory and administrative responsibility for the In Home Family Services
• Provides and documents on-going and regular supervision to Consultants
• Assists in screening, hiring, and directing program staff; provides training for staff; provides observation and direction to Consultants while in the field
• Develops and monitors career path trajectories for Consultants with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility
• Builds and maintains relationships with community funding entities, governmental agencies, service providers, sources of support for families within the community and all program consumers
• Develops and maintains effective data collection systems, providing required and appropriate data
• Establishes and implements systems to predict and prevent potential problems
• Reviews individual staff data to ensure that program guidelines are being followed, and uses data to improve efficiencies, outcomes, and staff development
• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards; provides necessary documents, maintaining certifications and licensures as required
• Manages notifications of changes in professional status or standing that may affect job status or program compliance

Benefits

• Reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location for employees and their dependents enrolled in medical benefits
• Low to zero-dollar co-pays on certain maintenance drugs through pharmacy benefits
• No cost mental health visits to an in-network provider
• Generous match on their 401K or 401K Roth account
• Tuition reimbursement
• Parenting resources from experts
• Professional development opportunities within the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager