Supervisor, In Home Family Services

Boys Town • New Orleans, LA

6d • Hybrid

About The Position

Provides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.

Requirements

• Bachelor's degree in Human Services or related field required.
• Minimum 2 years of experience including working with children and families required.
• Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check required.
• Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.
• Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.
• On-call (continuously or rotationally) to provide support required.
• Based on contract, license may be required.
• Central Florida: CPR certification obtained during pre-service training per contract requirements required.
• Solid understanding of the philosophy and function of public assistance and social services systems.
• Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.
• Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.
• Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.
• Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.
• Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.
• Computer skills in Microsoft Office.
• Ability to successfully lead a team of associates and to supervise family intervention services, be knowledgeable of, and comply with, statutes and policies which affect target population.
• Strong knowledge of Boys Town model.

Nice To Haves

• Master's degree preferred.
• Management and supervisory experience preferred.
• PLMHP, LMHP, LADC or similar license strongly preferred
• Experience working with children and families in community-based programs or Boys Town Programs preferred.

Responsibilities

• Oversees and supports safe and effective provision of services
• Requires employees to adhere to policies related to safety and boundaries with service recipients.
• Attends safety and abuse risk management training as assigned.
• Provides employees with on-going supervision and education related to safety and abuse risk.
• Responds quickly and confidentially to reports of suspicious or inappropriate behavior.
• Follows mandated abuse reporting requirements.
• Contributes to ongoing program development and assumes responsibility for delivery of services to children and families
• Supervises Consultants in developing, monitoring, and reviewing service plans developed by consultants for children and families as well as developing subsequent plans throughout care.
• Supervises and provides assessment of staff problems and develops strategies to solve them.
• Acts as an advocate for children and families.
• Monitors and ensures that records and documentation, including service plans, forms, reports, case notes, narratives, outcome measures, and demographics, are completed appropriately and on time.
• Assists in accepting and screening referrals to the program.
• Supervises and participates in service planning reviews, progress reviews, staff meetings, and case reviews.
• Ensures appropriate level of direct contact with families per program requirements, and remains available to staff and families 24/7, for crisis intervention as needed.
• Promotes safety through ongoing training and supervision and promotes culture of professionalism through role modeling, profession, and respect.
• May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.
• May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required.
• Assumes supervisory and administrative responsibility for the In-Home Family Services
• Provides and documents on-going and regular supervision to Consultants.
• Assists in screening, hiring, and directing program staff; provides training for staff; provides observation and direction to Consultants while in the field.
• Develops and monitors career path trajectories for Consultants with particular emphasis on educational and experiential requirements necessary to assume the next level of program responsibility.
• Builds and maintains relationships with community funding entities, governmental agencies, service providers, sources of support for families within the community and all program consumers.
• Develops and maintains effective data collection systems, providing required and appropriate data. Establishes and implements systems to predict and prevent potential problems.
• Reviews individual staff data to ensure that program guidelines are being followed, and uses data to improve efficiencies, outcomes, and staff development.
• Implements and ensures compliance with all contractual, regulatory, program, and accrediting body standards; provides necessary documents, maintaining certifications and licensures as required.
• Manages notifications of changes in professional status or standing that may affect job status or program compliance.
• Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.

Benefits

• Reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location for employees and their dependents enrolled in medical benefits.
• Low to zero-dollar co-pays on certain maintenance drugs.
• No cost mental health visits to an in-network provider.
• Generous match on their 401K or 401K Roth account.
• Tuition reimbursement.
• Parenting resources from experts.
• Professional development opportunities within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager