Supervisor, Imaging Operations

Iron Mountain•Atlanta, GA

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a disciplined Imaging Operations Supervisor to join our Global Operations team . In this role, you will be responsible for leading secure document processing teams and maintaining the integrity of sensitive data workflows . You will also be responsible for maintaining an active government security clearance to ensure compliance with federal contract requirements .

Requirements

Active Security Clearance: Possession of a current, verifiable government security clearance (e.g., Secret or Top Secret) is mandatory for this position .
Relevant Experience: 3+ years of experience in high-volume production, document imaging, or a similar operational environment .
Technical Knowledge: Strong knowledge of imaging/scanning hardware, PC equipment maintenance, and secure document management workflows .
Leadership Ability: Proven ability in team supervision, workload prioritization, and identifying process improvements to drive efficiency .

Responsibilities

Lead Daily Operations: Supervise the daily activities of support team members, setting clear priorities to ensure the accurate processing and verification of document quantities according to client specifications .
Collaborate for Success: Coordinate work activities with other supervisors and internal stakeholders to balance workloads and achieve departmental performance outcomes .
Maintain Standards: Ensure team compliance with organizational standards, safety policies, and government security regulations while exercising judgment to resolve operational issues .