Supervisor I

ZOLL Medical•Pawtucket, RI

About The Position

The Supervisor I oversees personnel and department operations within ZOLL’s Acute Care Technology division. The position maintains knowledge of department processes and equipment, establishes and maintains acceptable product quality, and manages group activities to meet the master schedule. The supervisor reports process or equipment problems and is responsible for the department’s processes, equipment, employees, safety, and housekeeping while meeting production quality and quantity standards. The role includes training and evaluating operators, organizing work and addressing delays, ensuring compliance with policies and procedures, verifying product identification, distributing department status reports, completing production documentation, and troubleshooting problems. The supervisor must be able to perform department operations and provide effective employee training.

Requirements

  • High school diploma or equivalent.
  • Overall knowledge of equipment, tooling, and processes required to produce pacing, defibrillation, and multifunction electrodes.
  • Ability to perform all department operations at a skill level sufficient to train employees.
  • Ability to read and interpret blueprints well enough to instruct manufacturing personnel clearly and in sufficient detail for electrode assembly.
  • Good verbal and written communication skills.

Responsibilities

  • Train, upgrade, evaluate, and review operators; ensure training record audits and annual recertifications are completed.
  • Organize work to support smooth operations, follow workflow, investigate and correct delays, refer problems to the next higher level when appropriate, and reassign personnel as necessary.
  • Ensure established policies, rules, regulations, and procedures are followed.
  • Verify correct identification of products.
  • Distribute department status reports to appropriate superiors.
  • Oversee all processes, equipment, employees, safety, and housekeeping in the area while meeting departmental production quality and quantity standards.
  • Understand product specifications and complete route sheets and other assigned documentation.
  • Troubleshoot problems.
  • Manage group activities to complete the master schedule.
  • Report process and equipment problems.

Benefits

  • Comprehensive benefits plans; details are available at www.zollbenefits.com.
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