Supervisor HWSC

Hillside Childrens Center•Binghamton, NY

18h•Hybrid

About The Position

The Supervisor HWSC ensures Hillside Work Scholarship Connection’s mission, policies, and core model are implemented successfully in their assigned school(s) through the performance of the Youth Advocates (YAs). This position develops, leads, and inspires the YAs to meet the student’s needs through delivery of the core model, after school programming, summer programming, and family engagement activities. The HWSC Supervisor oversees the efficiency of the day-to-day operations of the HWSC program including staff scheduling, hiring, training, and the safety of youth, families, and staff.

Requirements

Bachelor’s Degree in Education, Human Services, Business or related field required.
Minimum 4 years of relevant experience in human services, childhood or youth development, student mentoring, workforce development, coaching adolescent youth, or related field required.
Minimum 3 years of leadership experience required.
Unrestricted, valid NYS driver’s license with a clean driving record and minimum insurance coverage that meets agency standards.
Possesses intermediate technology skills (e-mail, Microsoft Word, Excel, PowerPoint).
Proficient in using technology as a management reporting tool.
Project management skills managing complex, multifaceted projects resulting in measurable successes and program growth.
Knowledge of and ability to apply services from the school site and community resources.
Knowledge of and ability to apply theoretical and practical adolescent development and positive youth development and recognize signs and symptoms of students heading at risk (decisions, patterns of behavior, negative peer relationships) and ability to address with appropriate interventions for student.

Responsibilities

Ensure that core services, after school programming, summer programming, post-secondary support, and family engagement activities are delivered and tracked accurately and efficiently.
Connect and build strong relationships with all school-based personnel (i.e. principals, administrators, teachers, students, community partners, and support center staff) and utilize connections to leverage resources required to generate positive outcomes for HW-SC students.
Delegate, monitor, and provide support to YAs to ensure services outlined by the core service model are received by eligible students.
Re-assign work to YAs to cover absences or gaps in caseload coverage to ensure all goals established for student core services, after school programming, summer programming, post-secondary, and family engagement activities are met.
Coordinate YA staff schedules to meet the needs of the program (i.e. family interactions, after school / weekend events) while minimizing costs and controlling overtime expenses.
Review and analyze reports generated by Business Intelligence.
Identify areas and conduct gap analysis where assigned school team’s performance does not meet or exceed expectations and coordinate action plans to improve individual and/or team performance.
Conduct one-to-one meetings with YAs, parent contacts, mentor contacts, teacher interactions, IGP completion, enrichment attendance, tutoring referrals and receipt of tutoring, enrollment goals, wait list and capacity.
Effectively manage expenses against budgetary parameters.
Ensure HW-SC students at their school who are Youth Employment Training Academy (YETA) eligible are connected to the YETA program as well as to the Post-Secondary Support Plan programming and the appropriate resources for both.
Communicates, supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
Aligns the right work with the right people; delegates tasks according to people’s strengths and interests.
Ensures staff has the skills and resources to be successful.
Provides staff with coaching, training and opportunities for growth to improve their skills.
Treats staff fairly and consistently.
Shares accountability when delegating and involves staff in setting their performance goals.
Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed.
Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.