Supervisor, Hub Administration

Envoy AirChicago, IL
Onsite

About The Position

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles.

Requirements

  • Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy.
  • May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids.
  • Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated.
  • Must be GSC and Environmental qualified.
  • Minimum age of 18.
  • High school diploma or GED equivalent.
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; some license restrictions may prohibit a candidate from being considered for this role.
  • Possess the legal right to work in the United States.
  • Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred.
  • Demonstrates above average qualities of leadership, initiative and judgment.
  • Must perform job functions in variable weather conditions as well as environmental conditions.
  • Must be able to lift bags weighing up to 75lbs.
  • Ability to work rotating shifts including weekends, holidays and days off.

Nice To Haves

  • College degree preferred.
  • Previous Public contact experience preferred.

Responsibilities

  • Managing coordination of the overall operation within an assigned functional area.
  • Primary focus on Safety and Compliance of EGOM and Federal regulatory compliance.
  • Oversight of all compliance related items to insure they are current.
  • Ensuring all training is current for the team on a regular basis.
  • Monitoring AA ICM audit oversight of all required functions and ensuring documentation is completed in accordance with ICM guidelines.
  • Supervising the Environmental Department Coordinator to ensure all regulations and environmental oversight of the station is current.
  • Agent observations and associated activities.
  • Facilitating local training programs, scheduling, and manpower utilization.
  • Maintaining supplies/inventory control logs.
  • Preparing customer correspondence, investigating discrepancies and compiling statistical data for reports.
  • Assisting management in the completion of administrative duties and performing agent work as required.

Benefits

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)
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