Supervisor, Housekeeping

Alisal Properties • Solvang, CA

1d • Onsite

About The Position

Alisal, a luxury 10,500 private acre working Ranch and Resort in the heart of Santa Barbara Wine Country is seeking an experienced and service-oriented Supervisor to join our Housekeeping Team. This full-time position is responsible for assisting the Executive Housekeeper in directing the housekeeping program at Alisal to ensure all guest units and public areas are kept in a clean, orderly, and attractive condition at all times. Supervising 20-30 employees depending on business levels at any given time and completing the following essential duties: inspecting guest rooms and public spaces to verify cleanliness, maintenance standards, and brand expectations are consistently met. Training, coaching, and holding Employees accountable to performance standards, providing real-time feedback and collaborating with Executive Housekeeper to document performance as needed. Monitoring room status and communicating effectively with Front Office and Facilities teams regarding readiness, priorities, and service issues. Identifying maintenance/safety concerns or hazards, submitting work orders through designated property ticketing system, and following up to ensure timely resolution. The person in this role is also responsible for coordinating staffing, scheduling support, and maintaining productivity standards. Assisting with inventory duties and recording and tracking lost and found articles. Proactively establishing departmental safety procedures, monitoring proper chemical usage, and enforcing compliance with all department/company protocols. The Supervisor, Housekeeping will also complete any other duties as required and assigned and fulfill administrative office and clerical work to promote the successful operation of the department.

Requirements

• Must be able to present proof of identity and legal right to work in the United States post offer, pre-employment.
• Conditional offer subject to criminal background check.
• Open availability to accommodate varied schedules.
• Ability to work on site.
• Ability to stand, sit, walk, and move continuously for duration of shift.
• Ability to work indoors, occasionally outdoors and in varying temperatures.
• Ability to lift, push, and pull minimum 50 lbs.

Nice To Haves

• Prior supervisory experience in housekeeping or hospitality, hotel/resort a plus.
• Bilingual (English and Spanish) highly desired.
• Working knowledge and familiarity with CA labor laws.
• Computer literate (Host, Outlook, Microsoft, Excel).
• Desire to establish outstanding, authentic, and memorable interactions with internal and external guests.
• Integrity, dependability, and adaptability.
• Skilled at multi-tasking, heightened attention to detail, speed, accuracy, and organization.
• Commitment to confidentiality.

Responsibilities

• Assisting the Executive Housekeeper in directing the housekeeping program.
• Ensuring all guest units and public areas are kept in a clean, orderly, and attractive condition.
• Supervising 20-30 employees.
• Inspecting guest rooms and public spaces to verify cleanliness, maintenance standards, and brand expectations.
• Training, coaching, and holding employees accountable to performance standards.
• Providing real-time feedback and collaborating with Executive Housekeeper to document performance.
• Monitoring room status and communicating effectively with Front Office and Facilities teams.
• Identifying maintenance/safety concerns or hazards, submitting work orders, and following up.
• Coordinating staffing, scheduling support, and maintaining productivity standards.
• Assisting with inventory duties and recording and tracking lost and found articles.
• Establishing departmental safety procedures, monitoring proper chemical usage, and enforcing compliance.
• Completing any other duties as required and assigned.
• Fulfilling administrative office and clerical work.

Benefits

• Free meals.
• Exceptional perks and discounts for use of Ranch services and facilities.
• Health benefits (Medical, Dental, Vision, Life, and Long-Term Disability Plans).
• 401(k) with employer match, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees