Supervisor, Housekeeping (Night Shift)
About The Position
The Supervisor, Housekeeping will assist management in the supervision of the operational and personnel activities of the Housekeeping Department. MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.
Requirements
- High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
- Two (2) years of experience in a services industry (retail operation, food service, hospitality, customer service, housekeeping, etc).
Nice To Haves
- Supervisory experience.
- Additional license/certification requirements as determined by the hiring department.
Responsibilities
- Assist management to ensure that all new employees meet and maintain the departmental criteria and are aligned with the MU Health Care Mission and Goals.
- Assist with periodic inventory of the housekeeping department equipment and products.
- Communicate with other departments regarding housekeeping services and participate in complaint resolution.
- Conduct quality control inspections and provide a written report daily.
- Assist management in monitoring the department Guest Relations Program.
- Monitor staff workload and productivity to meet the workload and productivity standards.
- Assist management in monitoring department operations and objectives to ensure the quality of services meets the standards of the MU Health Care Mission and Goals.
- Plan, assign, and review the work of the support staff.
- Demonstrate to staff appropriate methods and procedures to complete work assignments.
- Review staff's work in progress for adherence to appropriate methods, and procedures, and completion of work promptly.
- Prepare written reports and collect data for department manager as needed.
- Develop, coordinate, and maintain daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.
- Monitor time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.
- May complete unit/department-specific duties and expectations as outlined in department documents.
Benefits
- Health, vision and dental insurance coverage starting day one
- Generous paid leave and paid time off, including ten holidays
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years
- Tuition assistance for employees (75%) and immediate family members (50%)
- Discounts on cell phone plans, rental cars, gyms, hotels and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
