Supervisor Housekeeping | The Maven Hotel

Sage HospitalityDenver, CO
$23 - $25Onsite

About The Position

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Requirements

  • High school education or equivalent experience.
  • Experience required by position is from one to two years of employment in a related position with this company or other organizations.
  • Requires working knowledge of Housekeeping and the hotel's services, policies and operations.
  • Requires supervisory skills.

Responsibilities

  • Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
  • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
  • Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Respond to guest requests, concerns and problems to ensure guest satisfaction.
  • Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
  • Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Benefits

  • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
  • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
  • Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
  • Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
  • Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
  • Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
  • Eligible to enroll for short-term and long-term disability insurance coverage
  • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
  • WINFertility guidance for those enrolled in Sage medical plan
  • Calm Health Application Subscription
  • Employee assistance program
  • Paid time off for vacation, sick time, and holidays
  • Tuition Reimbursement of up to $2,000 per calendar year
  • Great discounts on Hotels, Restaurants, and much more
  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
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