Supervisor Housekeeping | The Maven Hotel
About The Position
The Maven is a unique 172-key hotel located in the heart of Dairy Block of LODO. Our lobby eliminates traditional boundaries, creating a connection between The Alley and hotel, becoming an inviting space to both Denver locals and hotel guests. We appreciate attention to detail, have a healthy respect for craft, and celebrate local creatives with a rotating collection of art and handmade products. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Requisition will be open until July 30th, or until filled. Job Overview Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.
Requirements
- High school education or equivalent experience.
- Experience required by position is from one to two years of employment in a related position with this company or other organization(s).
- Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.
- Requires supervisory skills.
Responsibilities
- Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.
- Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
- Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
- Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
- Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
Benefits
- Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
- Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
- Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
- Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
- Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
- Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
- Eligible to enroll for short-term and long-term disability insurance coverage
- Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
- WINFertility guidance for those enrolled in Sage medical plan
- Calm Health Application Subscription
- Employee assistance program
- Paid time off for vacation, sick time, and holidays
- Tuition Reimbursement of up to $2,000 per calendar year
- Great discounts on Hotels, Restaurants, and much more
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
