Supervisor, Housekeeping Services

Weill Cornell Medical College•New York, NY

126d•Onsite

About The Position

Supervises a team of facilities housekeeping and custodial personnel to maintain high quality cleanliness in a patient care, medical research and educational campus environment through inspections, training, and accountability.

Requirements

Associate's Degree or equivalent industry-related certification
Minimum of 5 years supervisory experience.
If role requires use of WCM vehicle for business use, must have valid New York State driver's license with an acceptable driving record.
Demonstrated knowledge of housekeeping/carpet/floor care.
Demonstrated knowledge of marble/terrazzo floor maintenance including crystalizing and polishing.
Ability to work on off-shifts as required to accommodate on-going operations and/or emergencies.
Ability to be available for 24-hour emergency call-ins.

Responsibilities

Supervises and works closely with a team of housekeepers and custodians in all campus assigned areas.
Works with the shift manager to create effective team schedules and work assignments.
Routinely conducts rounds and inspects building interiors and exteriors to verify work is being completed in accordance with established high quality standards and regulatory requirements.
Identifies ways to improve operational efficiencies.
Continually assesses the effectiveness of cleaning performed and adherence to time standards.
Effectively communicates with the customer base both verbally and in-writing.
Opens, assigns and closes work requests within the department's computerized maintenance management system.
Engages in professional development seminars, training, etc.
Stays current with industry technology, tools and standards.
Effectively trains and re-trains team members on equipment care, maintenance and proper use.