Supervisor/Hourly

Chimes•Washington, DC

5d•Onsite

About The Position

This position oversees all aspects of cleaning for assigned areas, ensuring compliance with agency policies, contract specifications, and quality control guidelines. The role involves training and mentoring employees, managing schedules, inspecting work, and maintaining records. The Supervisor/Hourly is responsible for implementing safety policies, managing supplies and equipment, and conducting employee evaluations. This is an essential personnel position, meaning the employee may be required to remain at or report to work during institutional emergencies.

Requirements

Reads, writes, and speaks (communicate and relate information) English.
Two (2) years of supervisory experience within the past four (4) years in directing cleaning type operations for buildings of the approximate size of the building(s) to be cleaned under this contract.
Demonstrated ability and knowledge of building service management relevant equipment, chemicals, and their applications.
Valid driver’s license from state of residence and ability to drive, if applicable for site.
License must have been valid for at least 3 years.
Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures.
If driving 15 passenger van, must be at least 25 years old.
High School diploma or equivalent preferred.
Valid CPR/FR certification preferred.

Nice To Haves

Ability to work independently and collaboratively with others.
Ability to maintain confidentiality.
Ability to be flexible and dedicated to quality and customer service.
Ability to work in a constant state of alertness and with safety always in mind.
Ability to supervise and develop others.
Ability to make decisions and solve problems.
Ability to plan, implement, organize, and prioritize.
Ability to manage multiple tasks effectively.
Ability to react immediately to emergency situations.
Ability to analyze data and recommend corrective action.
Ability to read, understand, and apply complex contract provisions and technical material.
Ability to maintain and submit reports, logs, and other paperwork in a timely manner.
Ability to understand and comply with safety procedures and environmental requirements.
Ability to report problems and supply and equipment needs to proper authority.
Ability to use technology for completion of specified job duties.
Ability to manipulate numbers.
Ability to act with integrity and ethical standards in job performance.
Ability to operate machinery without posing a safety hazard to self or others.
Ability to use and care for equipment and cleaning supplies properly.
Ability to complete tasks in a timely manner with numerous interruptions.
Ability to work a flexible schedule.
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner.
Ability to provide guidance, direction, and technical support.

Responsibilities

Complies with all Agency policies and procedures and follows contract specifications.
Keeps up with contract changes, modifications, and provisions.
Reads, writes, and speaks (communicate and relate information) English.
Oversees all aspects of cleaning of assigned areas.
Trains employees in proper cleaning procedures.
Acts as mentor to newly hired custodians.
Assigns general cleaning, maintenance, and floor care service duties.
Ensures all work is performed to contract specifications or company directives.
Promptly answers/responds to all calls or messages from project manager or representative.
Ensures all work follows Chimes DC Quality Control Program guidelines.
Inspects scheduled work and keeps daily log of cleaning discrepancies.
Signs inspection reports and other correspondence on behalf of Chimes DC.
Ensures completion of special cleaning requests as assigned by Manager.
Ensures assigned custodial workers and lead workers follow work schedules.
Maintains daily time and attendance records for assigned staff.
Verifies acceptability of leave requests and return to work documentation.
Ensures compliance with dress code and personal hygiene standards for self and staff.
Implements safety policies and procedures.
Ensures compliance with safety and security procedures for self and staff.
Assists in keeping SDS book current and chemical list updated.
Reports malfunctioning fixtures and necessary building repairs.
Completes employee appraisals and evaluations according to established guidelines.
Evaluates, disciplines, supervises, and provides feedback to assigned staff.
Inventories and orders supplies with approval of Project Manager.
Ensures proper care and maintenance of equipment.
Performs cleaning and maintenance tasks as assigned.
Passes and complies with CPR/First Aid training and OSHA training.
Attends meetings and training programs and relates information to employees.
Attends work regularly and remains on site for scheduled shift.
Passes and complies with all building and security requirements and procedures.
Assists with completion of new hire paperwork.
Acts as Manager in absence of Manager.
Works with outside agency staff and job coaches to aid Chimes employees.
Ensures customer satisfaction/communication according to the statement of work.
Performs other duties, tasks, and special projects as required.