Supervisor Hospice

Compassus•Anaheim, CA

2d•Onsite

About The Position

The Supervisor Hospice is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Clinical Supervisor is responsible for ensuring that patient and family care is coordinated, and delivered appropriately 24 hours/day, 7 days/week for hospice and palliative care services. The Clinical Supervisor is responsible for the day to day supervision of the team's clinical staff. This position ensures effective collaboration and communication with internal and external customers and healthcare delivery systems that impact the day to day care provision of care. The Patient Care Team may provide care to premature infants, infants, pediatrics, adolescents, young, middle and older adults.

Requirements

2 years Experience in Adult or Pediatric hospice care, Adult or Pediatric Palliative Care, Adult or Pediatric oncology, or Long Term Care, or Professional Case Management or other end of life care associated field.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communications.
Ability to understand, read, write, and speak English.
Articulates and embraces integrated healthcare at home philosophy.
Proven ability to work in an interdisciplinary setting.
Complies with accepted professional standards and practice.
Demonstrates good clinical judgment /decision making.
Demonstrates excellent computer literacy, including Microsoft applications (Outlook, etc.) and clinical documentation with Electronic Health Records.
Demonstrates excellent verbal, written, and observation skills.
Understands principles of pain/symptom management.
Understands hospice philosophy, end of life care coordination and issues of death/dying.
Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds.
Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected.
Routine use of standard medical equipment and tools associated with clinical care is essential.

Nice To Haves

2 years Experience in hospice, home health, case management, acute care, or long term care setting.
2 years Supervisory experience.

Responsibilities

Recruits, interviews, hires and evaluates professional staff for Patient Care Team.
Participates in maintenance and oversight of training programs for Patient Care Team services.
Completes annual supervisory visits and competency evaluations on all direct reports.
Ensures total compliance with monthly supervisory visits for LVN and CHHA staff.
Manages expenses for Patient Care Team clinical services to meet costs per day, and/or other budgetary expectations.
Reviews and evaluates the documentation of each team clinician, three (3) months after hire and ongoing, using the information to mentor each team clinician to promote a high quality of documentation that is well supported for eligibility and reimbursement.
Schedules and coordinates after hours, weekends and holiday LVN on-call coverage for team caseload.
Provides coaching and guidance to clinical staff, serves as a resource for information and clinical support.
Collaborates with Clinical Managers and Supervisors, as needed, in support of patient care/services provided by Patient Care Team.
Maintains productivity standard as set by organization guidelines.
Participates in, tracks and trends organizationally determined Quality Performance Measures.
Completes annual competency evaluations on Patient Care Team clinical staff, as directed.
May participates in the Administrator On-Call Rotation as assigned.
Periodically reviews and evaluates documentation of supervised staff, identifies clinical and/or compliance issues and designs remediation to address identified issues.
Reviews documented results of Patient Care Team patient care outcomes, performs client chart audits and reports results to supervisor within established agency protocols.
Promotes development and utilization of standardized Patient Care Protocols.
Utilizes EMR to analyze and trend performance measures.
Supervises Patient Care Team clinical staff including; LVNs and Hospice Home Aides.
Active participant in the developing, training and evaluating Patient Care Team services and patient care outcomes achieved.
Assists in coordinating Patient Care Team regular staff meetings for information, support and education.
Presents and promotes Patient Care Team services within PTCH and the greater community.
Actively collaborates with other Clinical Supervisors and Managers in coordinated delivery of patient care.
Participates in appropriate continuing education as may be requested and/or required by immediate supervisor.
Accepts personal responsibility for other educational activities to enhance job-related skills and abilities.
Attends mandatory educational programs.
Participates in the review and revision of the organization’s policies, protocols and procedures as requested.
Participates in the Performance Improvement Program and participates in and adheres to the PH&S Corporate Integrity Plan.
Demonstrates a commitment to increasing efficiency and utilization of Call Center staff and services.
Participates as needed in the budget preparation for program development.
Promotes cost-effective delivery of all services.
Manages clinical labor expenses for Patient Care Team patient care team services to meet budgetary expectations.
Performs other duties as assigned.