Supervisor HK ADR Full-Time Overnights $18 -$20/hr

Mille Lacs Corporate Ventures•Hinckley, MN

12d•$18 - $20•Onsite

About The Position

As the ADR Supervisor, you are the go-to leader on the floor—supporting our food and beverage operations while inspiring your team to deliver memorable Guest experiences. You’ll oversee daily venue execution, coach Associates in Guest service excellence, and ensure everything from food quality to compliance runs smoothly. This is more than supervision—it’s your chance to lead by example, elevate team performance, and shape the hospitality culture across Grand Casino venues.

Requirements

Three (3) years of experience in hospitality, food service, retail, customer service, gaming, or a related service-focused environment; or An equivalent combination of demonstrated leadership experience through employment, community involvement, tribal organizations, military service, volunteer activities, training responsibilities, or other comparable experiences.
Knowledge of safe food handling, inventory control, and basic labor cost management
Strong leadership, organization, and interpersonal skills
Ability to work flexible hours and support multiple venues when needed
Must be able to secure a license from the Gaming Regulatory Authority (GRA)
Responsible for following all relevant Detailed Gaming Regulations (DGRs)

Nice To Haves

Serv-Safe Certification preferred (must be obtained within 1 year)

Responsibilities

Support seamless daily venue operations and uphold Grand Casino’s service standards
Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction
Enforce performance policies and hospitality procedures aligned with MLCV values
Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal
Maintain open communication with team through daily pre-shift and supervisory meetings
Onboard, train, and mentor team members to meet Guest service expectations
Provide regular performance feedback, coaching, and hands-on support
Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations
Lead with integrity and foster a respectful, collaborative environment
Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards
Supervise food production and portioning in accordance with recipe specs and presentation standards
Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls
Adhere to all cash handling procedures and internal controls
Provide input on operational improvements and areas needing attention
Execute special assignments or venue initiatives as needed
Support smooth transitions between shifts and venues when needed
Support new menu rollouts, limited-time offers, and Associate training