Supervisor Freight Ops

Freeman•Orlando, FL

12h•Onsite

About The Position

As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable moments that create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events. The Supervisor Freight Operations is responsible for supervising the freight operation and all dock labor at the show site at all facilities in which the company produces events. This role plans for assigned shows, including labor, equipment, job assignments of qualified labor, hours of operation, paperwork procedures, timekeeping, and job cost. The position is responsible for handling the show site freight operation personally and/or supervision of the freight lead to efficiently perform all assigned duties. The role professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. This position will support our Event & Exhibit Services team and follows an in-person schedule working full-time in-office and/or show-site based out of Orlando, FL.

Requirements

High School diploma or GED required.
2+ years of tradeshow industry related experience preferred.
2+ years of supervisory experience in a related field preferred.
Familiarity with current material handling rates, show rules and regulations, association requirements and pertinent information for a show.
Should be familiar with: Freight Procedures Manual, Freight Operations Page on the Resource, Pre-show Planning Guides, Post-show Recaps, TSS Freight Reports, Exhibitor Kit Forms, Floor Plans, Return to Warehouse Manifests, Incident Reports and Claim Forms.
Ability to perform basic computer function in Freeman programs.
Experience and versed in programs such as, Outlook, Word, and Excel.
Forklift certified.
Ability to pass an MVR screen.

Nice To Haves

College Degree preferred.

Responsibilities

Manage events exceeding 300,000 lbs. of freight or more.
Complete pre-show workbook to include but not limited to target plan, labor and equipment planning, and freight production schedule.
Supervise dock labor at the show site by assigning qualified personnel to efficiently perform all duties in accordance with standard practices.
Assist in the training of all dock labor.
Provide direction to all subordinates to ensure a safe work environment.
Conduct safety and service meetings on a regular basis.
Interact with the Facility Manager for the assigned show to ensure all facility rules and regulations are adhered to.
Determine the needs and request equipment, tools and labor required to produce each show event.
Ensure the location of all rigging and machinery.
Order and supervise all drivers and machine operators and related equipment such as forklifts, large capacity forklifts and occasionally cranes.
Communicate with decorating operations and the account executive on the scheduled move in and move out of each show.
Work closely with customers throughout the event to ensure quality standards are met.
Analyzes and explains invoices to customers and contact exhibitors regarding shortages, damages or re-routes on outbound shipment.
Project labor and analyze labor using the labor budget tool.
Produce accurate payroll forms, timecards or timekeeping system for all labor worked on shows.
Complete a post-show recap after the show is completed.
Ensure job cost is kept to a minimum without sacrificing services to all customers.
Ensure all equipment is returned from show site to warehouse.
Perform other duties as required.