Supervisor, Food & Nutrition Services

Emory Healthcare•Atlanta, GA

About The Position

The Food Service Supervisor oversees the daily shift operations within assigned areas of the Food Service department, ensuring efficient, safe, and high-quality service delivery. This role supervises staff and operations across functions such as patient meal service, retail food services, food production, catering, sanitation, and dishwashing. The Supervisor is responsible for coordinating daily activities, assigning work, and ensuring compliance with departmental policies and food safety standards while promoting a positive and productive work environment.

Requirements

High school diploma or equivalent required.
Minimum of five (5) years of food service experience required.
ServSafe Certification required or must be obtained within six (6) months of hire.
Strong leadership and team management skills.
Knowledge of food service operations, sanitation, and safety standards.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and interpersonal skills.
Ability to train, coach, and develop staff effectively.
Attention to detail and commitment to quality service.

Responsibilities

Oversee daily operations for assigned areas, including: Patient tray assembly or room service line
Retail food services
Cash handling
Food production
Catering services
Call center operations
Sanitation and dishwashing activities
Ensure smooth workflow and operational efficiency across all assigned areas.
Assign daily work duties based on staffing needs and operational demands.
Train, develop, and coach staff to ensure performance standards are met.
Conduct performance evaluations and provide ongoing feedback.
Address employee concerns and administer corrective or disciplinary actions as needed.
Promote a positive, team-oriented work environment.
Ensure adherence to departmental policies, procedures, and food safety standards.
Monitor compliance with sanitation, safety, and infection control guidelines.
Maintain quality standards for food preparation, service, and presentation.
Perform other duties as assigned to support food service operations and departmental goals.