Supervisor, Food & Beverage

Cabot Link at Inverness Limited Partnership•Inverness, NS

11d•Onsite

About The Position

Built by dreamers, for dreamers. As a Supervisor of Food & Beverage, you should share a passion for service excellence and infuse enthusiasm into everything you do. You will provide prompt, friendly, courteous and reliable service and assistance to guests and will supervise and direct all front-end operations.

Requirements

High school diploma and/or previous retail management experience required
Must be of legal age to serve alcohol in NS (19)
Serve Right certification (or equivalent) required
Must have experience with Point of Sales systems (i.e. Micros)
Extended knowledge of food, beverage and the daily function of a fast-paced establishment
Must contain working knowledge of wines, spirits and beer
Must be professional, personable and well-presented
Ability to work flexible hours – mornings, weekends and evenings as required
Must have excellent communication and interpersonal skills
Must have exceptional organizational skills and be detail oriented

Nice To Haves

Previous restaurant supervision an asset, though not required

Responsibilities

Provide timely, personalized, friendly and efficient food and beverage service
Train and supervise front of house employees and ensure their compliance with policies and procedures
Ensure that service runs smoothly and any guest issues are dealt with in a timely manner
Deliver daily pre-shift briefings where information on reservations, specials, special guest requests/celebrations, large groups, etc. is shared with staff
Assist with service as needed i.e. running food or drinks, clearing tables, seating guests
Ensure that overall cleanliness and maintenance of our restaurant exceeds expectations
Ensure that all side duties are completed prior to and at end of shift (side stations properly stocked)
Orders and controls inventory of all front-end supplies
Bring any concerns to the attention of the Assistant Manager or Manager, Food and Beverage (related to internal or external guests, food or service quality, operation of the room, physical surroundings)
Monitor & correct daily in/out punches for hourly employees and submit approved hours by deadline for biweekly payroll
Must be able/willing to work in multiple or various outlets as required
Comply with proper security, fire regulation, and all health and safety policies
Follow departmental policies, procedures and service standards
Upholds the highest standard of internal and external customer service at all times
Other duties as assigned by management