Supervisor Food and Nutrition

Trinity Health•Ann Arbor, MI

5d•Hybrid

About The Position

This Supervisor will be a supporting leader for retail and FANS primarily on Nights and Weekends. Typical shifts will be 2-10:30pm or 4pm-12:30am; but flexibility may be needed to cover other shifts as department needs evolve. An Opportunity to Join our Remarkable Care Team! Saint Joseph Mercy Health System, one of the nation's top health care services providers, spanning five counties in Southeastern Michigan. SJMHS represents more than 2,700 physicians and 14,000 nurses and staff, and includes 5 Hospitals, 5 Outpatient Health Centers, 8 Urgent Care Facilities and over 25 Specialty Centers. SJMHS is part of Trinity Health a national Catholic health system with an enduring legacy and a steadfast mission to be a transforming and healing presence within the communities we serve. As a mission-driven innovative health organization, we will become the national leader in improving the health of our communities and each person we serve. We will be the most trusted health partner for life. Our Core Values, Reverence, Commitment to the Poor, Justice, Stewardship, and Integrity guide our behaviors to help us achieve our Vision.

Requirements

High School Diploma required
Serv-Safe Certification required
3-5 years of increasingly responsible restaurant/food service/supervisory experience.
Proficiency with MS Office Suite applications including MS Word, Excel and Powerpoint
Must possess exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the SSP corporate offices
Ability to effectively influence through knowledge, relationship management and trust.
Ability to conduct gap analysis between desired and current state of expressed goals, based on business planning ,knowledge or basic business operations, employee satisfaction, consumer satisfaction and marketing effectiveness.
Excellent written and verbal communication, including delivering presentations at public meetings
Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.

Responsibilities

Manage all day to day operations of high volume Joe’s Java concept along with the cafeteria and vending within St. Joseph Mercy Health System, including hiring, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, teaching and learning, sanitation, safety and cleanliness, adherence to all company policies and procedures
Develop customer partnerships by working with department managers to grow the business within the hospital by continuing to improve on options and availability at both the Howell Facility, Room Service, The Brighton Short stay and the Cancer Center.
Communicate and train all aspects of hospital programs and standards to management and hourly teams.
Oversees two different locations Which requires travel between both Howell and Brighton.
Supervise the activities of food service personnel.
Interviewing, making decisions for hiring, orientation, evaluating, training and terminating for coffee shop, cafeteria and vending associates.
Drive your team in the areas of new product introductions and promotional programs; including: expanding menu items and gift shop indicatives.
Guide and train colleagues in both foods services and Java Joes.
Help implement new ideas and bring forward new ideas from all staff.
Works with Mgr Retail Service in the development of area budget for supplies and manpower.
Develops plans to increase revenue and lower expense based on department and hospital budget.
Provides explanations for those budget variances.
Maintains favorable working relationship with departments, commercial vendors, service representatives, and technical system support staff to ensure uninterrupted or minimal interruptions to operations.
Participates with the Mgr Retail Service in developing plans to reduce expenses and keep within financial targets.
Leads and or participates on hospital/system initiatives and programs which support staff, patients and community.
Ability to learn, transfer learning, train and hold shift leaders accountable for knowing, demonstrating and effectively utilizing systems, tools, processes, and equipment which enable customer loyalty and increased profitability.
Maintains good rapport and cooperative relationships.
Approaches conflict in a constructive manner.
Helps to identify problems, offer solutions, and participate in their resolution.
Maintains the confidentiality of information acquired pertaining to patient, physicians, associates, and visitors to St. Joseph Mercy Health System.
Discusses patient and hospital information only among appropriate personnel in appropriately private places.
Behaves in accordance with the Mission, Vision and Values of SJMHS.
Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
Performs other duties as assigned.